Thought Leadership
Coyote College: Empowering Users to Learn in the Flow of Work
Coyote College is an on-demand training solution specifically created for Coyote Analytics’ clients. It was released on January 1, 2022, and has a library of courses geared towards training various types of law firm employees. Coyote College is primarily used for, although not limited to, on-boarding new employees, refresher training, and to implement new functionality…
Read MoreNew Report Shares Insights from Law Firm Leaders on Growth, Profitability, and Navigating Digital Transformation
To understand how leaders charged with helping their law firms adapt and thrive are doing so most successfully, Affinity Consulting, iManage, and SurePoint Technologies engaged Ari Kaplan Advisors to gather the perspectives of a range of law firm leaders about the most promising areas for growth, best practices for change management, and how their firms…
Read MoreLaw Firm Dashboards 101: Make Informed Decisions with Real-Time Data
Imagine driving a car without a dashboard. How would you know what speed you were doing? How would you know how much gas you had remaining? What would you do without the check engine light, low tire pressure light, or any of the other warning lights? You cannot drive your vehicle by just using the…
Read MoreLaw Firm Data – Strategies for Making It Useful
By Rob McKay, General Manager of Coyote Analytics Do you have all the data you need? As you currently prepare reports for management committees or shareholders, the answer is probably yes. If all you need is to continue preparing the same reports, no changes are necessary. “To improve is to change; to be perfect is…
Read MoreA Q&A About SurePoint Payment Services with Brian DuCharme
Great question. Two trends come to mind. The first is that the legal industry continues to adopt traditional digital payment acceptance in the form of credit and debit payments. As an industry wed to check payments, we still have a long way to go to deliver legal clients the ease and simplicity of digital payments.…
Read MoreLaw Firm Leaders Highlight Opportunities in New Industry Research
Law firm leaders can reimagine management and influence a new era of success. The legal industry is at a watershed moment. Law firm leaders are reimagining management and influencing a new era of success. In the new report, “The Arbiters of Opportunity: Driving Growth, Enhancing Profitability, and Navigating Digital Transformation in a Post-Pandemic Era,” Ari Kaplan…
Read MoreThe Mid-Sized Law Firm Summit: A Recap
Exploring the Unique Competitive Position of Mid-Size Law Firms Earlier this summer, SurePoint Technologies’ Sara Coffey, Content Marketing Manager, and Chris LaFlamme, Account Executive, attended the ARK Group’s Mid-Sized Law Firm Summit (Summit) in Chicago. In our latest post, we’ll share some of their takeaways and look at how mid-size law firms are uniquely positioned…
Read MoreLeading the Way: The Business of Law in 2022 and Beyond – Part 8
Lead the Way with Legal Technology: Putting it All Together Enhance Workflows, Increase Client Satisfaction, Improve Profitability More than ever, law firms are embracing agility and utilizing software to enhance workflows, increase client satisfaction, and improve profitability. Client-focused law firms know that satisfied clients are long-term clients most likely to refer new business. As clients…
Read MoreLeading the Way: The Business of Law in 2022 and Beyond – Part 7
Lead the Way by Becoming a Cloud-Based Law Firm About the Leading the Way Series “Leading the Way: The Business of Law in 2022 and Beyond” from SurePoint Technologies is an eight-part series focused on helping mid-size firms understand their competitive advantage. Throughout the series, we’ll share tips on how forward-thinking firms can thrive now…
Read MoreLeading the Way: The Business of Law in 2022 and Beyond – Part 6
Lead the Way with Strategies for Analyzing Profitability About the Leading the Way Series “Leading the Way: The Business of Law in 2022 and Beyond” from SurePoint Technologies is an eight-part series focused on helping mid-size firms understand their competitive advantage. Throughout the series, we’ll share tips on how forward-thinking firms can thrive now and…
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