About Us
SurePoint® Technologies is the leading provider of award-winning enterprise software that improves workflow and maximizes financial performance and profitability for law firms nationwide. Its distinctive cloud platform integrates client management, practice management, and financial management for powerful relationship-building and knowledge-sharing capability. With a community of more than 100,000 members, SurePoint continues to transform the legal industry by enabling law firms to unlock higher performance, freeing lawyers of administrative burdens so they can spend more time focusing on their clients and their practices.
What We Believe In
SurePoint embraces change and celebrates diversity throughout our organization. It has always been our differences that have allowed us to bring innovation to our technology and disrupt outdated practices in the legal industry. Even though each of our team members have their own story to tell, we all share four principles that keep us focused, guide our decisions and bring us together to achieve greatness.
A Message From the CEO
The evolution from Rippe & Kingston Systems to SurePoint Technologies is reflective of the transformative future of legal tech. As RK, our team revolutionized law firm operations by empowering our clients to standardize processes for maximized performance and profitability. As SurePoint, we continue to redefine the legal industry and drive the performance of your practice by equipping you with the innovative tools and technologies that your firm has come to expect. Our commitment is to you and together, our future is brighter than ever.
Leadership
The individual accomplishments and combined experience of our leadership team strengthens every member of our organization. Through sharing their knowledge and living SurePoint’s values every day, our team members receive the direction and insights that only decades of experience in legal tech can bring.
![[About Us] Careers Join Us img](https://surepoint.com/wp-content/uploads/bb-plugin/cache/About-Us-Careers-Join-Us-img-square.jpg "[About Us] Careers Join Us img")
Join Us
-
UX Designer
Cincinnati, OH • Remote 2022-09-16Job Summary
This is an exciting opportunity to contribute to the design, functionality and strategy of SurePoint’s next generation ERP and CRM solutions. The product team is growing rapidly, and we have multiple open positions. If you have legal, ERP or agile expertise and are looking for an exciting position with considerable growth opportunity, we want to hear from you!
What You Will Be Doing:
· Partner with customers, internal teams, and other members of the Product team to design the UI and UX for Web and Mobile applications
· Create satisfying user experiences based on user research and workflow analysis
· Design and participate in A/B testing
· Apply consistent design methodologies throughout the product offering.
· Design and create usage analytics dashboards and reports to measure adoption and UI/UX design efficacy
· Participate in SCRUM and Product team meetings
· Lead and participate in customer interviews and product focus groups
Competencies:
· Experience creating wireframes and mockups for web and mobile products
· Experience with Agile concepts
· Experience with responsive design concepts and mockups
· Experience utilizing online design and mockup tools like Axure, Figma, Balsamiq, InVision or similar
· Exceptional analytical and conceptual thinking skills
· Strong organizational and time management skills
· Be a thought partner to the team, supporting them in identifying solutions to obstacles as they arise
· Strong written and verbal communication skills
Minimum Qualifications
- Experience with Agile software development
- Experience creating wireframes and mockups
- Working experience with ERP solutions, bonus if it’s in the legal tech or Professional Services ERP space.
SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
Benefits Include:
· Affordable and Competitive Medical, Dental and Vision Insurance Plans
- 401(k) Plan with Match
- Flexible Paid Time-Off
- Paid maternity leave
- Life, Short-term and Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Adoption Assistance Program
- Education Assistance Program
- Employee Assistance Program
- Monthly Remote Reimbursement
- Learning & Development Courses through a self-paced online, virtual classroom
- MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
Work-Life Balance & Culture
- Flexible Paid Time off including Holidays and Personal Days
- Company Sponsored Charity Events & Local Community Involvement
To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook, and Twitter.
All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.
-
Senior Cloud Architect
Cincinnati, OH • Remote 2022-09-13Job Summary
SurePoint is looking for an experienced Sr. Cloud Architect. Fueled by insights and client-specifications received from the Product team, you will define and own the technology architecture and drive technology vision at SurePoint partnering with infrastructure, information security, various line of business technology teams and delivery teams. You will have strategic input into future investments in technology and programs. You will manage, build and deliver highly scalable and available SaaS products. Our current tech-stack includes but not limited to: AWS, Node.js, React, Java, Aurora, Lambda
What You’ll Do
- Define the long-term cloud strategy and mentor a team of offshore architects and DevOps engineers to implement the right solutions.
- Research and analyze technology alternatives for each stack layer as and when needed, and conduct POCs to evaluate the alternatives and present the analysis and outcomes of the POC
- Create architecture patterns for application design, scalability, deployment, cloud, monitoring, security and infrastructure.
- Identify and document all technical debt within existing applications and components and develop a roadmap for migration of functionality from existing legacy applications to the Cloud platform
- Standardizing the development and deployment of cloud service pipelines.
- Maintain overall cloud industry knowledge on latest trends and technology.
- Take ownership of complex issues to ensure their timely resolution.
- Design and develop orchestration tools for systems solutions to enable efficient deployment and management of our SaaS offering at scale.
- Advocate new features and solutions to bring operational efficiency and cost reduction.
- Act as a subject-matter expert on AWS as the main cloud provider and other cloud providers as needed (Azure, GCP, etc)
- Recommend products or initiatives that innovate and anticipate future business needs.
- Develop and maintain a repository of architecture documentation, including detailed as-is application architecture, to-be application/reference architecture, integration architecture technology standards, application strategic postures, etc.
Competencies
- Ability to drive architecture, infrastructure, security, monitoring, development, and design.
- Ability to influence others both within and outside of immediate team to achieve results
- Have a passion for automation and continuous improvement
- Have a passion for technology and software engineering, keen to stay abreast of emerging technologies, languages, and practices
- Proven track record of driving decisions collaboratively.
- Self-starter who wants to be a key leader in continuing the legacy of an organization’s differentiated client experience, by expanding with new & creative approaches.
- Prior experience leading a software organization through transformation in a large enterprise environment, understand the complexity created by legacy systems and have been able to move to a new cutting-edge technology stack.
- Extensive hands-on experience with agile/scrum principles and software development methodologies and practices.
- Great business acumen, and can translate strategic goals into tangible objectives and key results
- Resolve conflicts and ensure follow through with exceptional verbal and written communication skills.
- Excellent interpersonal skills and an ability to build effective networks and leverage them appropriately
- Strong negotiation and objection handling skills
Education and Experience
- Bachelor’s degree in information technology, computer science or systems analysis or equivalent industry experience.
- AWS Cloud Architecture (Certification Preferred (Associate or Professional Level)) OR AWS Developers Certification Preferred (Associate or Professional Level)
- Subject matter level expertise on AWS services including but limited to: EC2, RDS, Lambda, Cognito, API Gateway, CloudWatch, CodeBuild, Config, DynamoDB, ElasticCache, Glue, IAM, OpenSearch, S3, Secrets Manager.
- Experience in the following, with expert level experience in at least 3: AWS, Azure, Node.js, React, Java, Aurora, Lambda, SQL databases.
- Demonstrated experience with DevSecOps methods and tools
- Rich experience in legacy application migration projects including discovery and assessment and hand-on experience to migrate mainframe and private cloud based applications to cloud-native applications
- Experience optimizing AWS utilities and tools and developing APIs to mirror or simultaneously interact with legacy Private Cloud
- Deep understanding of multi-tenant cloud-native applications.
- Extensive experience in conducting design workshops, documentation of HLD (High Level Design) documents.
- Solid understanding of database design and querying concepts
- Strong technology background with exception experience in cloud, data, web and mobile infrastructure.
- Experience developing and supporting public and private cloud-based platforms
- Willingness to (and enjoying) wearing multiple hats, from hands-on coding to project planning and leading a team to increase customer impact by providing innovative, quality software and operational support with speedy delivery.
- Act as an AWS Admin
SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
Benefits Include:
· Affordable and Competitive Medical, Dental and Vision Insurance Plans
- 401(k) Plan with Match
- Flexible Paid Time-Off
- Paid maternity leave
- Life, Short-term and Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Adoption Assistance Program
- Education Assistance Program
- Employee Assistance Program
- Learning & Development Courses through a self-paced online, virtual classroom
- MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.
All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.
-
Account Executive
Cincinnati, OH • Remote 2022-08-25Job Summary
SurePoint is looking for an Account Executive to join our fast paced, growing organization. As the Account Executive, you will be responsible for new customer acquisition in the assigned territory.
What You Will Be Doing
Cold calls, prospecting, and conducting general market research are critical and rigorous parts of the regular activity routine, ensuring that new prospects are being added to the pipeline on a consistent basis. You’ll have a hunter mentality.
Move the sale through the sales process and assist in the transition to the professional services team
Define and execute territory sales plans
Continually learn about new products and improving selling skills. The AE will participate in training activities throughout the year to hone their skills
Manage all his/her respective sales activities (follow up, cold calls, lead qualification, etc.)
Report on all sales activities through Salesforce
Keep abreast of the company vision, product set, and services as well as the competitive landscape
Stay well informed about current industry trends and be able to talk intelligently about the legal tech solutions industries
Attend and participate in sales meetings, product seminars, and trade shows
Prepare written presentations, reports and price quotations
Manage sales pipeline while utilizing the sales methodology tools to do so. The AE will be responsible for a certain degree of forecast accuracy as it relates to his/her projections
Effectively and efficiently employ company resources at appropriate stages in the sales cycle; matching level for level, to grow and advance the sale
Develop positive relationships with other employees in Marketing, Operations, Finance, Technology and other departments as needed
Competencies
Successful achievement of $500k+ quotas
Ability to work, motivate, lead, and follow others within a team environment
Strong demonstration and presentation skills. Must be able to confidently convey the company brand name and value in front of multi-person audiences
Proven success prospecting (cold calling and web research), building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with both manager level and C-level decision-makers
Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
Ability to travel up to 25% - 50% of the time as needed
Minimum Qualifications
Bachelors’ degree preferred
2+ years experience as an Account Executive, Business Development or Sales Development Representative
2+ years solutions selling experience in a technology environment
SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
Benefits Include:
Affordable and Competitive Medical, Dental and Vision Insurance Plans
- 401(k) Plan with Match
- Flexible Paid Time-Off
- Paid maternity leave
- Life, Short-term and Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Adoption Assistance Program
- Education Assistance Program
- Employee Assistance Program
- Learning & Development Courses through a self-paced online, virtual classroom
- MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
To learn more about SurePoint and our products, visit our corporate website at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.
All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.
-
Sales Engineer
Cincinnati, OH • Remote 2022-08-25Job Summary
SurePoint is looking for a Sales Engineer to join our fast paced, growing organization. As the Sales Engineer you will be responsible for supporting the sales team by demoing SurePoint Technologies’ products to prospective customers.
What You’ll Do
• Provide pre-sales support to Sales team, partners, and prospective customers.
• Conduct in-depth, often custom demos of SurePoint Technologies’ products and services, working with GTM Enablement to develop the content needed to present the product effectively
• Operate as a subject matter expert SurePoint Technologies’ products
• Develop and deliver responses to customer and prospect inquiries, including RFPs, RFI’s and initial solution discussions.
• Enable Sales team with training programs and tools by Building and maintain demonstration environments.
• Assist product development in testing new products.
• Successfully match customer pain and functional requirements to proposed solutions.
• Effectively document and communicate client needs to the Product team for future product enhancements.
• Collect and document competitive intelligence.
• Understand and interpret contract terms with some potential customers, promoting the value of our services and how that value will help their business
• Maintain up to date knowledge of our product features and how they work technically
Competencies
• Have experience working with SaaS products in a Sales capacity
• Understanding of financial literacy – GL, AP/AR
• Ability to communicate technical concepts with all levels
• Excellent time management skills
• Exceptional presentation acumen, understanding how to read and cater to a variety of audiences
• Work well cross-functionally and establish close relationships
• Experience working in a law firm or accounting practice preferred
Education and Experience
• Bachelor's degree or equivalent experience
• Minimum of 3 years as a sales engineer within a SaaS company.
• Excellent customer-facing communication and organization skills.
• A solid understanding of financial process
• Passion for demonstrating solutions and ability to provide technical/product input during the sales process.
• Willingness to travel up to 35% domestically.
SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
Benefits Include:
· Affordable and Competitive Medical, Dental and Vision Insurance Plans
- 401(k) Plan with Match
- Flexible Paid Time-Off
- Paid maternity leave
- Life, Short-term and Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Adoption Assistance Program
- Education Assistance Program
- Employee Assistance Program
- Learning & Development Courses through a self-paced online, virtual classroom
- MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.
All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.
It’s Time to Make the Change.
Experience how thousands of other attorneys are generating more billable hours by eliminating administrative burdens every day.
