About Us

Job Summary

SurePoint is looking for a Senior Data Architect to join our fast paced, growing organization. As the Senior Data Architect, you will be responsible for strategizing, building/maintaining, and executing data modeling initiatives in alignment with the goals of the overall new development team.

Essential Functions/Responsibilities

• Design, develop and deploy database models for application development to support business applications, ensuring system scalability, security, performance, and reliability.
• Design, develop and deploy database models for analytics use cases.
• Incorporate core data management competencies including data governance, data security and data quality.
• Perform data analysis and data modeling for operational applications and analytical databases.
• Support data engineers and BI Developers with questions during ETL and reporting development

Minimum Qualifications

• Expertise in relational databases and data architecture computer systems, including SQL
• Experience in ER modeling, big data, enterprise data, and physical data models
• Experience with data modeling software such as SAP PowerDesigner, Microsoft Visio, or erwin Data Modeler
• Should Understand the Data warehousing concept such as dimensional modelling Snowflake/Star schema design.
• Experience designing complex conceptual, logical, and physical transactional and dimensional data models based on business requirements.
• Experience building enterprise data solutions.
• Experience working with DBAs and developers to validate physical models.
• Experience with Master Data Management.
• Experience in AWS cloud environment.
• Familiarity with machine learning and data science ecosystems especially AWS Sagemaker and Databricks.
• Experience with cloud-based data platforms such as AWS Redshift or Snowflake.

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

· Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Substantial Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

Work-Life Balance & Culture

• Generous Paid Time off including Holidays and Personal Days
• “Saturday Morning” Casual Dress Environment
• Company Sponsored Charity Events & Local Community Involvement

To learn more about SurePoint Technologies and our products, visit our corporate website at www.surepointtech.com and follow us on LinkedIn and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

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SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

SurePoint is looking for a Senior Data Engineer to join our fast paced, growing organization. As the Senior Data Engineer, you will be responsible for strategizing, building/maintaining, and executing data pipelines and ecosystems in alignment with the goals of the overall new development team.

Essential Functions/Responsibilities

• Lead research and development of data pipelines.
• Help research and setup COE related to Data Architecture tools and techs
• Build data ingestion and processing pipelines to enable data analytics and data science use-cases.
• Assist the data scientist within the data engineering team as well as other software engineering teams with data cleansing, wrangling and feature engineering

Minimum Qualifications

• 5-8 years of experience in the data engineering and software development life cycle.
• 5+ years of hands-on experience in building and maintaining production data pipelines and ETL routines.
• At least 3+ years building data and analytics platforms using AWS Cloud, Python and SQL.
• Knowledge of AWS technologies specifically EMR, Athena, Glue, lambdas, API Gateway as well as Python, SQL is a must.
• Knowledge of modern data tools like dbt (data build tool) and Airflow orchestration is highly desired
• Ability to assist SQL analysts and BI developers in creating the right set of materialized views in a SQL data warehouse like Redshift/Snowflake
• Knowledge of automation and CICD best practices
• Familiarity with machine learning and data science ecosystems especially AWS Sagemaker and Databricks is highly preferred
• Build the ODS and reporting schemas and load the data into AWS Redshift or Snowflake.
• Demonstrable experience with technologies in some of these categories:
• Languages: SQL, Python
• Database: SQL Server, PostgreSQL, Snowflake, Redshift, Aurora, Oracle
• Additional Technologies: Spark, Databricks, Kafka, Kinesis, Hadoop, Lambda, EMR
• Popular Certifications: AWS Cloud Practitioner

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

· Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Substantial Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

Work-Life Balance & Culture

• Generous Paid Time off including Holidays and Personal Days
• “Saturday Morning” Casual Dress Environment
• Company Sponsored Charity Events & Local Community Involvement

To learn more about SurePoint Technologies and our products, visit our corporate website at www.surepointtech.com and follow us on LinkedIn and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

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SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

As a Business Analyst, you work closely with product, development, and quality to deliver software solutions that solve business problems. You continuously engage with these teams to ensure our products continue to delight our customers and win the market.

What You’ll Do

Work with PO & QA to define unambiguous user stories with sufficient detail and Acceptance Criteria allowing predictably high-quality code, automated testing and end-to-end process excellence

Identify and define improvements to business processes and product features

Gather data to assist PO and SM make decisions

Work with PO & UI to design user interfaces

Work closely with SCRUM team so that they can achieve desired velocity

Be a thought partner to the larger Product & Technology team, supporting them in identifying solutions to obstacles as they arise

Help QA test solutions and products

Coordinate with PO & SM the sprint planning & demo ceremonies

Deliver a product demo for each sprint

Competencies

Significant experience liasioning between users and development to understand needs and translate into functional requirements and specifications

Experience with requirements traceability and testing

A good grasp of ERP sofware and data entities

Adaptability and creativity

Outstanding communication and consultative skills

Data-based decision making and problem-solving skills

Education and Experience

At least two years developing specifications for development teams or at least five years building and delivering software training

Experience with Agile software development

Bachelor’s or advanced degree in an analytical field, e.g. Computer Science, Engineering, Mathematics, Statistics, Finance, or similar

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

SurePoint Technologies is seeking an innovative, talented, and experienced applications engineer to join our team.  This role is customer facing Technical Support of the SurePoint Legal Time and Billing Software. Must be able to analyze various customer problems and provide a high level of customer support and follow through; own the issue from beginning to end. The DevOps leader will work closely with the lead developers to establish reusable tools and patterns to reduce technical debt. Oversees the DevOps team and related projects. Designs, builds, and maintains a stable and efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle. Monitors, troubleshoots, maintains, and continuously improves building, packaging, and deployment processes.

What You’ll Do

Product minded and insist on seeing the impact of your work every day, across your team, and your customers.

Collaborate with other stakeholders to ensure our team members and products provide the best possible customer experience.

Drive a series of product delivery & deployment projects directly to SurePoint clients, to enable increase productivity for SurePoint service delivery by employees, or a combination of the two.

Learn SurePoint products to support and drive change, manage in-bound requests and client expectations, and be able to discuss and educate clients and employees on status and direction.

The role will need to drive phases of support, infrastructure, and network transformation from existing technologies; decommissioning of legacy systems; and the evolution to AWS.

Define and drive your team’s vision, roadmap, and accountability.

Are passionate about solving interesting and complex problems through ideation and using data to make informed decisions.

A collaborative and a phenomenal communicator when working with cross-functional teams.

Someone who is interested in finding nuggets of information in trends and behavior analysis.

Triage bugs that are reported to determine validity or educational opportunities (internal or external)

Provide requirements/story for bug fix; assists in assigning to team; creates/expands triage process

Document team processes and push code to production

Competencies

Effective partner to the business

Want to be an integral part of an organization that values innovation, diversity, and impact

Excellent organizational and management skills; ability to build a communication portfolio across products, support tickets/issues, for Executive, Support, and Clients.

Outstanding communication abilities both written and verbal

Education and Experience

Experience directly building, managing, and coaching a high-performing engineering team

Project or product management role, specifically in software development and/or DevOps

Experience working with user-facing products

Experience with service-oriented architectures, APIs and A/B testing

An understanding of the value derived from shipping code rapidly to production and learning/iterating on the results.

Experience with full-stack application development

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

This is an exciting opportunity to contribute to the design, functionality and strategy of SurePoint’s next generation ERP and CRM solutions. The product team is growing rapidly, and we have multiple open positions. If you have legal, ERP or agile expertise and are looking for an exciting position with considerable growth opportunity, we want to hear from you!

What You’ll Do

Partner with customers, internal teams and other members of the Product team to gather requirements and author user stories.

Collaborate with Business Analysts to collect and analyze data to help inform product decisions.

Collaborate with UI and UX teams to apply consistent design methodologies throughout the product offering.

Manage the backlog of features, tasks and defects.

Lead and participate in SCRUM and Product team meetings

Work with the Training & Operations teams so that they are prepared to support our customers.

Work with Sales & Marketing to brand, launch and monitor new features and feature changes.

Competencies

Experience gathering and analyzing requirements, managing a backlogs/project plans and setting expectations.

Experience using, supporting or Product Managing ERP software.

Experience with Agile concepts.

Exceptional analytical and conceptual thinking skills.

Strong organizational and time management skills.

Be a thought partner to the team, supporting them in identifying solutions to obstacles as they arise.

Strong written and verbal communication skills

Outstanding communication, presentation, and leadership skills.

Background working in or serving the Legal industry.

Education and Experience

Experience with Agile software development

Working experience with ERP solutions, bonus if it’s in the legal tech or Professional Services ERP space.

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

SurePoint Technologies is seeking an innovative, talented, and experienced Technical Support to join our team. This role is customer facing Technical Support of the SurePoint Legal Time and Billing Software. Must be able to analyze various customer problems and provide a high level of customer support and follow through; own the issue from beginning to end. Assist Clients in a Technical Support of connectivity to SurePoint Cloud and Hosted Environment.

Essential Functions/Responsibilities

• Use, knowledge, and support of VMware Horizon Virtualization Software
• Knowledge of Windows file and Print Sharing including mapped drives
• Knowledge of Windows Active Directory and Group Policy
• Work with various Web Server technologies such as Apache Tomcat and Apache HTTP Server
• Proficient understanding of LAN/WAN environments and all associated protocols, such as TCP/IP. Remote Printing Connectivity via TCP/IP and Troubleshooting; iSeries knowledge or willingness to learn a plus
• Experience in SQL connectivity support, including setup of ODBC connections to enterprise database servers
• Partner with software support team members to triage issues in a timely manner
• Actively participate in triage meetings to share knowledge with Clients and Team members to resolve solutions in a timely manner
• Ability to work independently and efficiently.
• Ability to promptly answer support related calls, emails, and other electronic communications.
• Ability to complete preliminary network/system analysis and issue isolation
• Strong critical thinking skills with experience troubleshooting internet connectivity, digital phone, and wireless equipment
• Ability to problem solve while managing multiple details and systems
• Excellent reasoning ability - must have the ability to solve practical and complex problems and deal with a variety of variables in situations where only limited knowledge exists
• Effective management of ticketing system, including creation, escalation, and resolution

Minimum Qualifications

• 3+ Years’ experience supporting large scale software packages
• Bachelor - Associate Degree in Computer or Engineering Field, or related level of experience
• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast work environment solving complex problems.
• Ability to learn new Technologies as needed

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

· Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Monthly Remote Reimbursement
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

Work-Life Balance & Culture

• Flexible Paid Time off including Holidays and Personal Days
• Company Sponsored Charity Events & Local Community Involvement

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook, and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

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SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

We currently have an exciting opportunity for an experienced Implementation Consultant to ensure a flawless client onboarding experience for our Legal Management software in the mid-market law firm space. In this role, you are a key member of the SEAL Team, and you will play an important role in successfully helping SurePoint meet our growth goals by allowing the organization to maximize resources in successfully onboarding a steady increase in clients monthly.

What You’ll Do

Implement our Legal Management System (LMS) product using proven and effective implementation techniques.

Carry out project tasks and ensure timely completion of key milestones.

Consult with clients on their business requirements to ensure that our products meet their needs.

Provide consultation to clients from preliminary phase through go live and three month end close process

Understand client needs from the planning phase and translating that into the correct set up

Promote adoption and understanding of our technology to clients so they can reach maximum productivity.

Work closely with internal key stakeholders, sometimes across functions, to ensure a successful implementation

Address client issues in a timely manner and help guide client training and issue resolution

Work with internal project teams to gather requirements, iterate on client feedback, and champion best-practices

Competencies

Through internal training, must become knowledgeable on accounting and financial terminology and legal management software capabilities.

Strong communication and interpersonal skills

Flexibility and organizational skills within our deadline-driven and time-sensitive environment

Education and Experience

Bachelor's degree from an accredited university, or equivalent experience

3-5+ years experience in an implementation role in a technology company (SaaS model preferred)

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

SurePoint is looking for a Client Support Specialist. The Client Support Specialist will be a part of our Support Team helping solve accounting related issues within our proprietary software for our clients and internal team members. The ideal candidate will have a passion for responding to questions and inquires on accounting related problems and enjoys working in fast paced environment. 

What You’ll Do

Handle routine client matter and technical questions regarding our proprietary software serving the legal industry

Provide technical system assistance in a timely and professional manner within a fast-paced contact center environment

Collaborate with client success team members on external client accounting matters

Document processes and internal controls

Develop and maintain strong relationships with clients through ongoing communication and exceptional service

The Ideal Candidate Will Have

A good working knowledge on accounting and tax software, such as QuickBooks

Advanced ability to analyze and interpret financial data

Exceptional analytical and conceptual thinking skills

Be a thought partner to the team, supporting them in identifying solutions to obstacles as they arise

Has the ability to multi-task and problem-solve

Strong written and verbal communication skills

Education and Experience

Bachelor's or advanced degree in Accounting or a related field 

3+ years of accounting work experience 

Experience using AS/400

Intermediate knowledge of Excel, QuickBooks, Access and data mining tools

Strong communication and interpersonal skills, and solid project management skills

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

ACCOUNT EXECUTIVE

Job Summary

SurePoint is looking for an Account Executive to join our fast paced, growing organization. As the Account Executive, you will be responsible for new customer acquisition in the assigned territory.

What You Will Be Doing

Cold calls, prospecting, and conducting general market research are critical and rigorous parts of the regular activity routine, ensuring that new prospects are being added to the pipeline on a consistent basis. You’ll have a hunter mentality.

Move the sale through the sales process and assist in the transition to the professional services team

Define and execute territory sales plans

Continually learn about new products and improving selling skills. The AE will participate in training activities throughout the year to hone their skills

Manage all his/her respective sales activities (follow up, cold calls, lead qualification, etc.)

Report on all sales activities through Salesforce

Keep abreast of the company vision, product set, and services as well as the competitive landscape

Stay well informed about current industry trends and be able to talk intelligently about the legal tech solutions industries

Attend and participate in sales meetings, product seminars, and trade shows

Prepare written presentations, reports and price quotations

Manage sales pipeline while utilizing the sales methodology tools to do so. The AE will be responsible for a certain degree of forecast accuracy as it relates to his/her projections

Effectively and efficiently employ company resources at appropriate stages in the sales cycle; matching level for level, to grow and advance the sale

Develop positive relationships with other employees in Marketing, Operations, Finance, Technology and other departments as needed

Competencies

Successful achievement of $500k+ quotas

Ability to work, motivate, lead, and follow others within a team environment

Strong demonstration and presentation skills. Must be able to confidently convey the company brand name and value in front of multi-person audiences

Proven success prospecting (cold calling and web research), building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with both manager level and C-level decision-makers

Ability to craft a solution with appropriate products and services that meets business goals based on client discussions

Ability to travel up to 25% - 50% of the time as needed

Minimum Qualifications

Bachelors’ degree preferred

2+ years experience as an Account Executive, Business Development or Sales Development Representative

2+ years solutions selling experience in a technology environment

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

Affordable and Competitive Medical, Dental and Vision Insurance Plans

• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Job Summary

SurePoint is looking for a Digital Marketing Manager to join our fast paced, growing organization. As the Digital Marketing Manager, you will be responsible for strategizing, building/maintaining, and executing digital communications initiatives in alignment with the goals of the overall marketing team to drive leads and strengthen the SurePoint brand. Your focus will be driving website traffic, overseeing PPC channels, delivering the right audiences to the right content at the right time as well as generating excitement around webinars, events and other projects designed for legal professionals.

What You Will Be Doing

• Develop and program email campaigns in coordination with the content marketing and lead generation strategies
• Manage campaign expenses, stay on budget, estimate monthly costs, and reconcile discrepancies
• Maintain a consistent brand voice across all channels
• Diligently track, analyze, and report on website analytics, PPC initiatives and campaign progress
• Strengthen SEO/SEM/SERP results with a strategy for growing SurePoint’s online presence
• Develop a website traffic plan and create goals and benchmarks to measure success
• Administrate website CMS and various marketing platforms
• Optimize landing pages for SEO and user experience
• Develop, evaluate and oversee the implementation of A/B testing protocols and procedures
• Research and analyze competitive marketing intelligence
• Work closely with content manager to maximize impact of collateral
• Monitor industry activity/trends and competitor intelligence
• Organize and track various projects to stay on schedule
• Assist in the strategy and execution of trade shows and other events
• Have your voice heard in marketing strategy meetings
• Support internal and outbound communications regarding product launches
• Perform research and analysis to support marketing initiatives
• Assist with event marketing and PR initiatives
• Manage third party partner relationships
• Track and analyze campaign data with an eye toward improving on every campaign

Competencies

• Excellent technical skill set. Ability to learn new systems quickly
• Must work well in distributed team
• Need self-motivated, organized and results-driven mindset
• Experience working in an agile work environment
• Experience building and managing PPC/PPM campaigns
• Solid understanding of performance marketing conversion and online customer acquisition
• In-depth experience with web analytics tools
• Knowledge of ranking factors and search engine algorithms
• Ability to think creatively and strategically
• Enjoy identifying and resolving complex problems
• Experience with Salesforce, Pardot and other marketing tools
• Working knowledge of Adobe Creative Suite (preferred)
• Excellent grasp of social media and website metrics and best practices
• Experience managing websites and building landing pages
• Excellent verbal and written skills
• Ability to manage multiple projects simultaneously
• Excited to learn new systems and techniques
• Internal communication, timeline management and project prioritization are critical
• Exceptional communication skills, both verbal and written
• Capacity to establish and report on campaign outcomes
• Experience with sales pipelines and client lifecycles
• Understanding of online advertising and marketing principles, including search (both Paid and Organic) optimization, display, email, and social
• Confidence to share ideas and critiques with the rest of the team
• Ability to generate timelines, estimate costs, and report outcomes

Minimum Qualifications

• Bachelor’s Degree in Marketing, Communications or related field (or equivalent experience)
• 3+ years proven work experience in B2B digital marketing experience
• Working knowledge of HTML and CSS (preferred)
• Demonstratable experience with email marketing, lead generation and SEO
• Up-to-date with the latest trends and best practices in SEO and SEM
• Experience using Microsoft Office, SharePoint, Pardot, Google Adwords, LinkedinAds and WordPress (preferred)
• Minimal travel required (~10%)

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans
• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Monthly Remote Reimbursement
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

Work-Life Balance & Culture

• Flexible Paid Time off including Holidays and Personal Days
• Company Sponsored Charity Events & Local Community Involvement

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook, and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

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SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.