About Us
SurePoint® Technologies is the leading provider of award-winning enterprise software that improves workflow and maximizes financial performance and profitability for law firms nationwide. Its distinctive cloud platform integrates client management, practice management, and financial management for powerful relationship-building and knowledge-sharing capability. With a community of more than 100,000 members, SurePoint continues to transform the legal industry by enabling law firms to unlock higher performance, freeing lawyers of administrative burdens so they can spend more time focusing on their clients and their practices.
What We Believe In
SurePoint embraces change and celebrates diversity throughout our organization. It has always been our differences that have allowed us to bring innovation to our technology and disrupt outdated practices in the legal industry. Even though each of our team members have their own story to tell, we all share four principles that keep us focused, guide our decisions and bring us together to achieve greatness.
Leadership
The individual accomplishments and combined experience of our leadership team strengthens every member of our organization. Through sharing their knowledge and living SurePoint’s values every day, our team members receive the direction and insights that only decades of experience in legal tech can bring.
![[About Us] Careers Join Us img](https://surepoint.com/wp-content/uploads/bb-plugin/cache/About-Us-Careers-Join-Us-img-square.jpg "[About Us] Careers Join Us img")
Join Us
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Senior Cloud Architect
Cincinnati, OH • Remote 2022-10-28Job Summary
SurePoint is looking for an experienced Sr. Cloud Architect. Fueled by insights and client-specifications received from the Product team, you will define and own the technology architecture and drive technology vision at SurePoint partnering with infrastructure, information security, various line of business technology teams and delivery teams. You will have strategic input into future investments in technology and programs. You will manage, build and deliver highly scalable and available SaaS products. Our current tech-stack includes but not limited to: AWS, Node.js, React, Java, Aurora, Lambda
What You’ll Do
- Define the long-term cloud strategy and mentor a team of offshore architects and DevOps engineers to implement the right solutions.
- Research and analyze technology alternatives for each stack layer as and when needed, and conduct POCs to evaluate the alternatives and present the analysis and outcomes of the POC
- Create architecture patterns for application design, scalability, deployment, cloud, monitoring, security and infrastructure.
- Identify and document all technical debt within existing applications and components and develop a roadmap for migration of functionality from existing legacy applications to the Cloud platform
- Standardizing the development and deployment of cloud service pipelines.
- Maintain overall cloud industry knowledge on latest trends and technology.
- Take ownership of complex issues to ensure their timely resolution.
- Design and develop orchestration tools for systems solutions to enable efficient deployment and management of our SaaS offering at scale.
- Advocate new features and solutions to bring operational efficiency and cost reduction.
- Act as a subject-matter expert on AWS as the main cloud provider and other cloud providers as needed (Azure, GCP, etc)
- Recommend products or initiatives that innovate and anticipate future business needs.
- Develop and maintain a repository of architecture documentation, including detailed as-is application architecture, to-be application/reference architecture, integration architecture technology standards, application strategic postures, etc.
Competencies
- Ability to drive architecture, infrastructure, security, monitoring, development, and design.
- Ability to influence others both within and outside of immediate team to achieve results
- Have a passion for automation and continuous improvement
- Have a passion for technology and software engineering, keen to stay abreast of emerging technologies, languages, and practices
- Proven track record of driving decisions collaboratively.
- Self-starter who wants to be a key leader in continuing the legacy of an organization’s differentiated client experience, by expanding with new & creative approaches.
- Prior experience leading a software organization through transformation in a large enterprise environment, understand the complexity created by legacy systems and have been able to move to a new cutting-edge technology stack.
- Extensive hands-on experience with agile/scrum principles and software development methodologies and practices.
- Great business acumen, and can translate strategic goals into tangible objectives and key results
- Resolve conflicts and ensure follow through with exceptional verbal and written communication skills.
- Excellent interpersonal skills and an ability to build effective networks and leverage them appropriately
- Strong negotiation and objection handling skills
Education and Experience
- Bachelor’s degree in information technology, computer science or systems analysis or equivalent industry experience.
- AWS Cloud Architecture (Certification Preferred (Associate or Professional Level)) OR AWS Developers Certification Preferred (Associate or Professional Level)
- Subject matter level expertise on AWS services including but limited to: EC2, RDS, Lambda, Cognito, API Gateway, CloudWatch, CodeBuild, Config, DynamoDB, ElasticCache, Glue, IAM, OpenSearch, S3, Secrets Manager.
- Experience in the following, with expert level experience in at least 3: AWS, Azure, Node.js, React, Java, Aurora, Lambda, SQL databases.
- Demonstrated experience with DevSecOps methods and tools
- Rich experience in legacy application migration projects including discovery and assessment and hand-on experience to migrate mainframe and private cloud based applications to cloud-native applications
- Experience optimizing AWS utilities and tools and developing APIs to mirror or simultaneously interact with legacy Private Cloud
- Deep understanding of multi-tenant cloud-native applications.
- Extensive experience in conducting design workshops, documentation of HLD (High Level Design) documents.
- Solid understanding of database design and querying concepts
- Strong technology background with exception experience in cloud, data, web and mobile infrastructure.
- Experience developing and supporting public and private cloud-based platforms
- Willingness to (and enjoying) wearing multiple hats, from hands-on coding to project planning and leading a team to increase customer impact by providing innovative, quality software and operational support with speedy delivery.
- Act as an AWS Admin
SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
Benefits Include:
· Affordable and Competitive Medical, Dental and Vision Insurance Plans
- 401(k) Plan with Match
- Flexible Paid Time-Off
- Paid maternity leave
- Life, Short-term and Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Adoption Assistance Program
- Education Assistance Program
- Employee Assistance Program
- Learning & Development Courses through a self-paced online, virtual classroom
- MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.
All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.
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Software Development Manager
Cincinnati, OH • Remote 2022-10-26Job Summary
SurePoint is looking for an experienced Software Development Lead. Fueled by insights and Client- Specifications received from the Product team, you will manage and build team(s) of skilled developers to build and deliver SaaS products. Our current tech- stack includes: AWS, Node.js, React, Java, Aurora, Lambda
What you’ll do
- Manage development team(s) to deliver and enhance our cloud products in an agile framework.
- Hire and build an insourced development team that will work seamlessly with the outsourced team.
- Manage, coach and mentor software development professionals, including performance reviews and career development
- Implement software development strategies and administer associated policies, procedures, and processes.
- Ensures all activities associated with software development align with organizational goals and objectives. Ensure best practices and coding standards are adhered to.
- Participate in requirement analysis and software design processes related to web and mobile based applications.
- Collaborate with Product Management and other teams to deliver innovative features and solutions that delight our clients with scale, speed and quality.
- Detailed knowledge of business operations, strategy, and priorities to establish technical direction.
The ideal candidate will have:
- Bachelor’s degree in information technology, computer science or systems analysis or equivalent industry experience.
- 3+ years of experience managing a distributed software development team with insourced and outsourced (offshore) resources.
- Experience optimizing AWS utilities and tools and developing APIs to mirror or simultaneously interact with legacy Private Cloud
- Deep understanding of multi-tenant cloud-native applications.
- Experience in the following, with expert level experience in at least 3: AWS, Azure, Node.js, React, Java, Aurora, Lambda, SQL databases
- Demonstrated experience with DevSecOps methods and tools
- Solid understanding of database design and querying concepts
Qualifications:
- Great business acumen, and can translate strategic goals into tangible objectives and key results
- Excellent interpersonal skills and an ability to build effective networks and leverage them appropriately
- Experienced in recruiting, building, and managing high performing teams
- Extensive hands-on experience with agile/scrum principles and software development methodologies and practices.
- Strong negotiation and objection handling skills
- Ability to influence others both within and outside of immediate team to achieve results
- Have a passion for automation and continuous improvement
- Have a passion for technology and software engineering, keen to stay abreast of emerging technologies, languages, and practices
To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.
All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.
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Account Executive
Cincinnati, OH • Remote 2022-10-12Job Summary
SurePoint is looking for an Account Executive to join our fast paced, growing organization. As the Account Executive, you will be responsible for new customer acquisition in the assigned territory.
What You Will Be Doing
Cold calls, prospecting, and conducting general market research are critical and rigorous parts of the regular activity routine, ensuring that new prospects are being added to the pipeline on a consistent basis. You’ll have a hunter mentality.
Move the sale through the sales process and assist in the transition to the professional services team
Define and execute territory sales plans
Continually learn about new products and improving selling skills. The AE will participate in training activities throughout the year to hone their skills
Manage all his/her respective sales activities (follow up, cold calls, lead qualification, etc.)
Report on all sales activities through Salesforce
Keep abreast of the company vision, product set, and services as well as the competitive landscape
Stay well informed about current industry trends and be able to talk intelligently about the legal tech solutions industries
Attend and participate in sales meetings, product seminars, and trade shows
Prepare written presentations, reports and price quotations
Manage sales pipeline while utilizing the sales methodology tools to do so. The AE will be responsible for a certain degree of forecast accuracy as it relates to his/her projections
Effectively and efficiently employ company resources at appropriate stages in the sales cycle; matching level for level, to grow and advance the sale
Develop positive relationships with other employees in Marketing, Operations, Finance, Technology and other departments as needed
Competencies
Successful achievement of $500k+ quotas
Ability to work, motivate, lead, and follow others within a team environment
Strong demonstration and presentation skills. Must be able to confidently convey the company brand name and value in front of multi-person audiences
Proven success prospecting (cold calling and web research), building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with both manager level and C-level decision-makers
Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
Ability to travel up to 25% - 50% of the time as needed
Minimum Qualifications
Bachelors’ degree preferred
2+ years experience as an Account Executive, Business Development or Sales Development Representative
2+ years solutions selling experience in a technology environment
SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.
Benefits Include:
Affordable and Competitive Medical, Dental and Vision Insurance Plans
- 401(k) Plan with Match
- Flexible Paid Time-Off
- Paid maternity leave
- Life, Short-term and Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Adoption Assistance Program
- Education Assistance Program
- Employee Assistance Program
- Learning & Development Courses through a self-paced online, virtual classroom
- MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.
All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.
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