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Join the SurePoint Team

Careers in legal tech are ideal for those who are passionate about transforming the legal industry by developing disruptive, innovative technology for the business and practice of law. We take pride in the dedication, diversity and creativity of our team and come into work every day expecting excellence from our colleagues.

SurePoint Technologies has been at the forefront of legal tech for more than 40 years. Our team is comprised of a powerful mix of leading software engineers, CPAs and former lawyers who understand the specific needs of modern law firms. If you share our values, we want to hear from you.

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Why Work Here

If you’re passionate about putting your clients first, developing game-changing technology and working in a collaborative environment, you’ll fit right in.

Passion Fuels Progress

Create the Future

Together, We Succeed

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Commitment to Community

Our community guides everything we do. We work to make each client’s life easier, help transform the legal industry, and make a positive impact in our communities.

Passion Fuels Progress

We hold ourselves to high standards and expect nothing short of excellence. We take pride in our accomplishments and are constantly working to be the best we can be. It’s what our community expects of us, and what we demand of ourselves.

Create the Future

Our community’s success fuels our innovative and fearless spirit. We uncover opportunities to develop solutions that unlock new possibilities and deliver extraordinary value.

Together, We Succeed

Collaboration, respect, teamwork and a commitment to our mission makes us better, our company stronger, and promotes excellence in everything we do.

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Join Us

Now is an exciting time to join the SurePoint team! Explore our openings across the country below or visit our Linkedin page to learn more. Interested in applying but you don’t see the role for you here? Send your resume and the type of position you’re looking for directly to our People team here.

  • Senior Java Software Engineer

    Cincinnati, Ohio • Remote 2021-02-25
    Cincinnati, Ohio • Remote 2021-02-25 Apply

    SENIOR JAVA SOFTWARE ENGINEER (Cincinnati, Ohio • Remote)

    Job Summary

    SurePoint is looking for an experienced Senior Java Software Engineer to join our fast paced, growing organization. The Senior Java Software Engineer will assist in all phases of the software development life cycle surrounding an existing ERP system created using IBM AS-400/iSeries and Amazon Web Services platforms. This position will report to the Director of Software Engineering.

    Location: Cincinnati, Ohio

     

    Success in this role means you will:

    • Follow established procedures to develop and maintain an existing ERP system using Java, JavaScript, Struts, Ext JS, and Hibernate
    • Design and create new RESTful API endpoints using Eclipse Jersey
    • Document and migrate older code to newer technologies using Amazon Web Services (AWS)
    • Work with sales and product teams to research and identify solutions for clients
    • Identify and recommend internal process improvements
    • Identify, document, and report system related issues
    • Be available to other engineers and coach them to resolution

     

    Competencies:

    • Advanced knowledge of Java and related tools including Eclipse, Tomcat, and Git
    • Advanced knowledge of relational databases and SQL, preferably IBM DB2, MySQL, or Amazon Aurora
    • Working knowledge of Amazon Web Services (AWS) infrastructure and AWS managed services such as Aurora, Lambda, Cognito, and EC2
    • Experience with software packaging and deployment tools including Jenkins, Ant, and Maven
    • Experience with agile software development practices
    • Familiar with Windows and Linux Servers
    • Experience working within a complex, dynamic, fast-paced environment
    • Creativity, ambition, self-motivated and an ability to learn quickly and adapt to change
    • Knowledge of the JIRA ticketing system or equivalent is a plus.

    Minimum Qualifications

    • Bachelor’s degree in computer science, systems analysis or equivalent industry experience.
    • 5+ years experience in software development using JAVA

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That is why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

     

    Benefits Include:

    • Affordable and Competitive Medical, Dental and Vision Insurance Plans
    • 401(k) Plan with Match
    • Flexible Paid Time-Off
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     

     Work-Life Balance & Culture

    • Flexible Paid Time off including Holidays and Personal Days
    • “Saturday Morning” Casual Dress Environment
    • Company Sponsored Charity Events & Local Community Involvement

     

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

     

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

    ************************************

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

  • Sales Enablement /Operations Manager

    Cincinnati, Ohio • Remote 2021-02-24
    Cincinnati, Ohio • Remote 2021-02-24 Apply

    SALES ENABLEMENT/OPERATIONS MANAGER (Cincinnati, Ohio)

    SurePoint is looking for an experienced Sales Enablement/Operation Manager. The Sales Enablement/Operations Manager is a key part our Go-to-Market (GTM) Team who will develop meaningful content that directly impacts the pipeline and sales performance. The ideal candidate is agile, organized, detail oriented, energetic, driven, a self-starter and has previous experience with data analysis and synthesis, sales, sales enablement, and content creation. You thrive in a fast-paced, high-growth environment where your work greatly impacts the organization. You will develop strategies to ensure our GTM teams receives the right content, resources, and training at the right time.

    What you’ll do:

    Sales Process

      • Map company and customer’s process and enhance/recommend improvements where needed.
      • Create, implement, and deliver effective sales playbooks in collaboration with GTM team.
      • Update playbooks regularly based on seller feedback and shifting market demands.
      • Create enablement content and tools based upon needs of team members and stakeholders.
      • Support sales operations processes including Salesforce data hygiene.
      • Track and analyze win-loss analysis. Provide reporting and recommendations.
      • Manage sales enablement technology stack.

    Content Development

      • Help design, develop, and execute our sales enablement content strategy.
      • Design and develop solutions across a variety of mediums (e.g., in-person, virtual, eLearning, videos, on-the-job support).
      • Write communications copy that is elegant, clear, concise, persuasive that excites engages and inspires prospects and existing customers.
      • Develop program analyses and documentation through Excel and PowerPoint.

    Product and Industry Expertise

      • Become a subject matter expert (SME) on our product and offerings and be able to articulate our differentiators.
      • Become an industry expert and provide research on competition, industry trends, and business news to support product positioning and GTM plans. 

    The ideal candidate will have:

    • Experience building and working in data and content analysis and organization.
    • Exceptional Project Management Skills and ability to multi-task
    • Experience with Enablement Tools and CRM platform, Salesforce is a plus.
    • Experience in learning, training, design thinking and/or instructional design.
    • Strong written and verbal communication skills

    Education and Experience:

    • Bachelor's or advanced degree in marketing or related field required.
    • 3+ years of experience in a marketing, digital, sales enablement or related support role
    • Experience working on digital and/or CRM platforms.
    • Strong communication and interpersonal skills, and solid project management skills
    • Ability to function in a fast-paced environment. Proactive with ability to anticipate, initiate, and prioritize.

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

     

    Benefits Include:

    • Affordable and Competitive Medical, Dental and Vision Insurance Plans
    • 401(k) Plan with Match
    • Flexible Paid Time-Off
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     Work-Life Balance & Culture

    • Flexible Paid Time off including Holidays and Personal Days
    • “Saturday Morning” Casual Dress Environment. However, at this time we are fully remote while COVID restrictions are in place.
    • Company Sponsored Charity Events & Local Community Involvement

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

    ************************************

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

  • Product Owner

    Cincinnati, Ohio • Remote 2021-02-11
    Cincinnati, Ohio • Remote 2021-02-11 Apply

    Product Owner (Cincinnati, Ohio • Remote)

    SurePoint is looking for an experienced Product Owner. As a SurePoint Product Owner, you work closely with product management and senior management to envision and create products that enhance and complement to our product portfolio. You will continuously engage with stakeholders & customers and monitor the legal software sector to identify features that ensure our products continue to delight our customers and win the market.

    What you’ll do:

    • Gather feature requests and help customers understand and articulate business value.
    • Develop scope and define backlog items that guide the Agile software development teams.
    • Work with BAs & QAs to define unambiguous user stories with sufficient detail and Acceptance Criteria allowing predictably high-quality code, automated testing and end-to-end process excellence.
    • Partner with key stakeholders to prioritize the product backlog.
    • Work with Agile software development teams as needed so that they can achieve desired velocity.
    • Work with the Training & Operations teams so that they are prepared to support our customers.
    •  Work with Sales & Marketing to brand, launch and monitor our products.

    The ideal candidate will have:

    • A good grasp of ERP software development.
    • Experience working in an Agile environment.
    • Exceptional analytical and conceptual thinking skills.
    • Strong organizational and time management skills.
    • Be a thought partner to the team, supporting them in identifying solutions to obstacles as they arise.
    • Strong written and verbal communication skills
    • Outstanding communication, presentation and leadership skills.

    Education and Experience:

    • Bachelor's or advanced degree in an analytical field (e.g., Computer Science, Engineering, Mathematics, Statistics or similar)
    • 3+ years managing stakeholder expectations in either a product owner role or software implementation project leader role.
    • Experience with Agile software development and defining minimum viable products.

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

     

    Benefits Include:

    •  Affordable and Competitive Medical, Dental and Vision Insurance Plans
    • 401(k) Plan with Match
    • Flexible Paid Time-Off
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     Work-Life Balance & Culture

    • Flexible Paid Time off including Holidays and Personal Days
    • “Saturday Morning” Casual Dress Environment. However, at this time we are fully remote while COVID restrictions are in place.
    • Company Sponsored Charity Events & Local Community Involvement

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

    ************************************

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

  • Relationship Manager

    Cincinnati, Ohio • Remote 2021-02-05
    Cincinnati, Ohio • Remote 2021-02-05 Apply

    RELATIONSHIP MANAGER (Cincinnati, Ohio • Remote)

    Job Summary

    We currently have an exciting opportunity for a Relationship Manager. In this role, you will have the opportunity to secure and grow the financial investments of our clients, develop and maintain the ongoing strategic business relationship with these clients, and focus on ensuring client renewal of our evolving solutions.

    Location: Remote

    In this role you will:

    • Own the overall client relationship and communication with all key stakeholders           
    • Meet with key client stakeholders to objectively identify their strategic initiatives
    • Understand the client’s definition of success, be able to clearly articulate the value of the partnership with SurePoint, and together develop a co-authored plan for success 
    • Achieve sales targets by retaining and growing revenue for your assigned territory using SurePoint’s preferred sales methodologies
    • Maintain a continuous knowledge of account status and work collaboratively with internal teams to ensure successful implementation and time to value for SurePoint’s clients
    • Own all client save initiatives by identifying at-risk/red flag accounts and is responsible for turning around the account by leveraging all available resources
    • Represent the client’s voice and communicate the client’s interests and needs to other departments within SurePoint, including partnering with the Product Team to prioritize the product roadmap based on market and client feedback

    The ideal candidate will:

    • Stay well informed about current industry trends and be able to talk intelligently about the legal industry
    • Keep apprised of and communicate competitive market intelligence within the GTM Team
    • Have strong presentation skills and ability to prepare and deliver formal presentations to large groups, online and in person
    • Have ambition, drive and ability to learn quickly and adapt to change
    • Be highly organized, detail oriented, responsive and persistent
    • Willingness to travel to meet with clients is required (once travel restrictions are lifted)

    Minimum Qualifications:

    • BS/BA in related discipline (preferred: Accounting or IT) and 2-5 years of experience managing enterprise, SaaS solutions
    • Established record of successfully managing a client portfolio and being held accountable for retention and upsell metrics
    • Understands client and market challenges that may hinder further adoption and proposes solutions to overcome those challenges to ensure investment is maintained
    • Ability to proactively manage a large client-base in a strategically designed region

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

    Benefits Include:

    • Affordable and Competitive Medical, Dental and Vision Insurance Plans
    • 401(k) Plan with Match
    • Flexible Paid Time-Off
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     Work-Life Balance & Culture

    • Flexible Paid Time off including Holidays and SurePoint Employee Engagement Days
    • “Saturday Morning” Casual Dress Environment (Currently 100% remote due to Covid-19)
    • Company Sponsored Charity Events & Local Community Involvement

    To learn more about SurePoint and our products, visit our corporate web site at www.SurePoint.com and follow us on LinkedIn, Facebook and Twitter.

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

     

    ************************************

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

BENEFITS

We are committed to work-life balance and a dynamic culture that keeps you excited to come to work each day.

  • Affordable and Competitive Medical, Dental and Vision Insurance Plans
  • 401(k) Plan with Match
  • Substantial Paid Time-Off
  • Paid maternity leave
  • Employee Assistance Program
  • Flexible Spending Accounts (FSA)
  • Adoption Assistance Program
  • Education Assistance Program
  • Life, Short-term and Long-term Disability Insurance
  • Learning & Development Courses through a self-paced online, virtual classroom
  • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
  • Generous Paid Time off including Holidays and Personal Days
  • “Saturday Morning” Casual Dress Environment
  • Company Sponsored Charity Events & Local Community Involvement
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TESTIMONIALS

SurePoint Voices

Our team members are the best and brightest in legal tech. Hear what they have to say about being part of the SurePoint team.

"I’m proud to say I’ve been with SurePoint for 17 years. Because of the encouragement and support of the management team, I have expanded my knowledge of the legal software industry over the years. Because of that I’m able to take on more complex and rewarding projects. And the benefits package here gets better all the time! I feel lucky to work for a company who is always looking for ways to better serve our clients."

Jennifer Webster

Success Engineer, Operations

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"SurePoint is a phenomenal place to work. I appreciate that my ideas and creative solutions to challenges are listened to, taken seriously and implemented. I can feel and see the impact that I am making here which is a really rewarding feeling."

Nick Cegelski

Enterprise Account Executive

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"Since day-one, I’ve felt like my contributions are making a genuine impact on the future of SurePoint. Leadership is visible and accessible at every level and the entire team has the energy of a startup supported by the stability of a company that’s been innovating for more than 40 years. SurePoint is growing the right way and it’s exciting to be a part of this chapter in their history."

Ed Deaton

Marketing Director

LindaDiLorenzo

"Even though I’ve been working in the accounting field for more than 40 years, every day at SurePoint brings new opportunities to learn, contribute and excel. I have been overwhelmed by the willingness of my colleagues and the leadership team to share their knowledge with me. The generous benefit and time off policies, the numerous opportunities for advancement, and the frequent events put together by the People team to encourage everyone to connect with team members from other departments makes SurePoint a GREAT place to work. I am blessed to be a part of this amazing organization."

Linda DiLorenzo

Success Engineer, Operations

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