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Join the SurePoint Team

Careers in legal tech are ideal for those who are passionate about transforming the legal industry by developing disruptive, innovative technology for the business and practice of law. We take pride in the dedication, diversity and creativity of our team and come into work every day expecting excellence from our colleagues.

SurePoint® Technologies has been at the forefront of legal tech for more than 40 years. Our team is comprised of a powerful mix of leading software engineers, CPAs and former lawyers who understand the specific needs of modern law firms. If you share our values, we want to hear from you.

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Why Work Here

If you’re passionate about putting your clients first, developing game-changing technology and working in a collaborative environment, you’ll fit right in.

Passion Fuels Progress

Create the Future

Together, We Succeed

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Commitment to Community

Our community guides everything we do. We work to make each client’s life easier, help transform the legal industry, and make a positive impact in our communities.

Passion Fuels Progress

We hold ourselves to high standards and expect nothing short of excellence. We take pride in our accomplishments and are constantly working to be the best we can be. It’s what our community expects of us, and what we demand of ourselves.

Create the Future

Our community’s success fuels our innovative and fearless spirit. We uncover opportunities to develop solutions that unlock new possibilities and deliver extraordinary value.

Together, We Succeed

Collaboration, respect, teamwork and a commitment to our mission makes us better, our company stronger, and promotes excellence in everything we do.

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Join Us

Now is an exciting time to join the SurePoint team! Explore our openings across the country below or visit our Linkedin page to learn more. Interested in applying but you don’t see the role for you here? Send your resume and the type of position you’re looking for directly to our People team here.

  • Senior Cloud Architect

    Cincinnati, OH • Remote 2022-10-28
    Cincinnati, OH • Remote 2022-10-28 Apply

    Job Summary

    SurePoint is looking for an experienced Sr. Cloud Architect. Fueled by insights and client-specifications received from the Product team, you will define and own the technology architecture and drive technology vision at SurePoint partnering with infrastructure, information security, various line of business technology teams and delivery teams. You will have strategic input into future investments in technology and programs. You will manage, build and deliver highly scalable and available SaaS products. Our current tech-stack includes but not limited to: AWS, Node.js, React, Java, Aurora, Lambda

    What You’ll Do

    • Define the long-term cloud strategy and mentor a team of offshore architects and DevOps engineers to implement the right solutions.
    • Research and analyze technology alternatives for each stack layer as and when needed, and conduct POCs to evaluate the alternatives and present the analysis and outcomes of the POC
    • Create architecture patterns for application design, scalability, deployment, cloud, monitoring, security and infrastructure.
    • Identify and document all technical debt within existing applications and components and develop a roadmap for migration of functionality from existing legacy applications to the Cloud platform
    • Standardizing the development and deployment of cloud service pipelines.
    • Maintain overall cloud industry knowledge on latest trends and technology.
    • Take ownership of complex issues to ensure their timely resolution.
    • Design and develop orchestration tools for systems solutions to enable efficient deployment and management of our SaaS offering at scale.
    • Advocate new features and solutions to bring operational efficiency and cost reduction.
    • Act as a subject-matter expert on AWS as the main cloud provider and other cloud providers as needed (Azure, GCP, etc)
    • Recommend products or initiatives that innovate and anticipate future business needs.
    • Develop and maintain a repository of architecture documentation, including detailed as-is application architecture, to-be application/reference architecture, integration architecture technology standards, application strategic postures, etc.

    Competencies

    • Ability to drive architecture, infrastructure, security, monitoring, development, and design.
    • Ability to influence others both within and outside of immediate team to achieve results
    • Have a passion for automation and continuous improvement
    • Have a passion for technology and software engineering, keen to stay abreast of emerging technologies, languages, and practices
    • Proven track record of driving decisions collaboratively.
    • Self-starter who wants to be a key leader in continuing the legacy of an organization’s differentiated client experience, by expanding with new & creative approaches.
    • Prior experience leading a software organization through transformation in a large enterprise environment, understand the complexity created by legacy systems and have been able to move to a new cutting-edge technology stack.
    • Extensive hands-on experience with agile/scrum principles and software development methodologies and practices.
    • Great business acumen, and can translate strategic goals into tangible objectives and key results
    • Resolve conflicts and ensure follow through with exceptional verbal and written communication skills.
    • Excellent interpersonal skills and an ability to build effective networks and leverage them appropriately
    • Strong negotiation and objection handling skills

    Education and Experience

    • Bachelor’s degree in information technology, computer science or systems analysis or equivalent industry experience.
    • AWS Cloud Architecture (Certification Preferred (Associate or Professional Level)) OR AWS Developers Certification Preferred (Associate or Professional Level)
    • Subject matter level expertise on AWS services including but limited to: EC2, RDS, Lambda, Cognito, API Gateway, CloudWatch, CodeBuild, Config, DynamoDB, ElasticCache, Glue, IAM, OpenSearch, S3, Secrets Manager.
    • Experience in the following, with expert level experience in at least 3: AWS, Azure, Node.js, React, Java, Aurora, Lambda, SQL databases.
    • Demonstrated experience with DevSecOps methods and tools
    • Rich experience in legacy application migration projects including discovery and assessment and hand-on experience to migrate mainframe and private cloud based applications to cloud-native applications
    • Experience optimizing AWS utilities and tools and developing APIs to mirror or simultaneously interact with legacy Private Cloud
    • Deep understanding of multi-tenant cloud-native applications.
    • Extensive experience in conducting design workshops, documentation of HLD (High Level Design) documents.
    • Solid understanding of database design and querying concepts
    • Strong technology background with exception experience in cloud, data, web and mobile infrastructure.
    • Experience developing and supporting public and private cloud-based platforms
    • Willingness to (and enjoying) wearing multiple hats, from hands-on coding to project planning and leading a team to increase customer impact by providing innovative, quality software and operational support with speedy delivery.
    • Act as an AWS Admin

     

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

    Benefits Include:

    · Affordable and Competitive Medical, Dental and Vision Insurance Plans

    • 401(k) Plan with Match
    • Flexible Paid Time-Off
    • Paid maternity leave
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     

     

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

     

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

     

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

  • Software Development Manager

    Cincinnati, OH • Remote 2022-10-26
    Cincinnati, OH • Remote 2022-10-26 Apply

    Job Summary

    SurePoint is looking for an experienced Software Development Lead. Fueled by insights and Client- Specifications received from the Product team, you will manage and build team(s) of skilled developers to build and deliver SaaS products. Our current tech- stack includes: AWS, Node.js, React, Java, Aurora, Lambda

    What you’ll do

    • Manage development team(s) to deliver and enhance our cloud products in an agile framework.
    • Hire and build an insourced development team that will work seamlessly with the outsourced team.
    • Manage, coach and mentor software development professionals, including performance reviews and career development
    • Implement software development strategies and administer associated policies, procedures, and processes.
    • Ensures all activities associated with software development align with organizational goals and objectives. Ensure best practices and coding standards are adhered to.
    • Participate in requirement analysis and software design processes related to web and mobile based applications.
    • Collaborate with Product Management and other teams to deliver innovative features and solutions that delight our clients with scale, speed and quality.
    • Detailed knowledge of business operations, strategy, and priorities to establish technical direction.

     

    The ideal candidate will have:

    • Bachelor’s degree in information technology, computer science or systems analysis or equivalent industry experience.
    • 3+ years of experience managing a distributed software development team with insourced and outsourced (offshore) resources.
    • Experience optimizing AWS utilities and tools and developing APIs to mirror or simultaneously interact with legacy Private Cloud
    • Deep understanding of multi-tenant cloud-native applications.
    • Experience in the following, with expert level experience in at least 3: AWS, Azure, Node.js, React, Java, Aurora, Lambda, SQL databases
    • Demonstrated experience with DevSecOps methods and tools
    • Solid understanding of database design and querying concepts

    Qualifications:

    • Great business acumen, and can translate strategic goals into tangible objectives and key results
    • Excellent interpersonal skills and an ability to build effective networks and leverage them appropriately
    • Experienced in recruiting, building, and managing high performing teams
    • Extensive hands-on experience with agile/scrum principles and software development methodologies and practices.
    • Strong negotiation and objection handling skills
    • Ability to influence others both within and outside of immediate team to achieve results
    • Have a passion for automation and continuous improvement
    • Have a passion for technology and software engineering, keen to stay abreast of emerging technologies, languages, and practices

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

     

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

     

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

  • Account Executive

    Cincinnati, OH • Remote 2022-10-12
    Cincinnati, OH • Remote 2022-10-12 Apply

    Job Summary

    SurePoint is looking for an Account Executive to join our fast paced, growing organization. As the Account Executive, you will be responsible for new customer acquisition in the assigned territory.

    What You Will Be Doing

    Cold calls, prospecting, and conducting general market research are critical and rigorous parts of the regular activity routine, ensuring that new prospects are being added to the pipeline on a consistent basis. You’ll have a hunter mentality.

    Move the sale through the sales process and assist in the transition to the professional services team

    Define and execute territory sales plans

    Continually learn about new products and improving selling skills. The AE will participate in training activities throughout the year to hone their skills

    Manage all his/her respective sales activities (follow up, cold calls, lead qualification, etc.)

    Report on all sales activities through Salesforce

    Keep abreast of the company vision, product set, and services as well as the competitive landscape

    Stay well informed about current industry trends and be able to talk intelligently about the legal tech solutions industries

    Attend and participate in sales meetings, product seminars, and trade shows

    Prepare written presentations, reports and price quotations

    Manage sales pipeline while utilizing the sales methodology tools to do so. The AE will be responsible for a certain degree of forecast accuracy as it relates to his/her projections

    Effectively and efficiently employ company resources at appropriate stages in the sales cycle; matching level for level, to grow and advance the sale

    Develop positive relationships with other employees in Marketing, Operations, Finance, Technology and other departments as needed

    Competencies

    Successful achievement of $500k+ quotas

    Ability to work, motivate, lead, and follow others within a team environment

    Strong demonstration and presentation skills. Must be able to confidently convey the company brand name and value in front of multi-person audiences

    Proven success prospecting (cold calling and web research), building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with both manager level and C-level decision-makers

    Ability to craft a solution with appropriate products and services that meets business goals based on client discussions

    Ability to travel up to 25% - 50% of the time as needed

    Minimum Qualifications

    Bachelors’ degree preferred

    2+ years experience as an Account Executive, Business Development or Sales Development Representative

    2+ years solutions selling experience in a technology environment

     

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

    Benefits Include:

    Affordable and Competitive Medical, Dental and Vision Insurance Plans

    • 401(k) Plan with Match
    • Flexible Paid Time-Off
    • Paid maternity leave
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     

     

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

     

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

     

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

BENEFITS

We are committed to work-life balance and a dynamic culture that keeps you excited to come to work each day.

  • Affordable and Competitive Medical, Dental and Vision Insurance Plans
  • 401(k) Plan with Match
  • Flexible Paid Time-Off
  • Paid Maternity and Parental Leave
  • Employee Assistance Program
  • Flexible Spending Accounts (FSA)
  • Adoption Assistance Program
  • Education Assistance Program
  • Life, Short-term and Long-term Disability Insurance
  • Learning & Development Courses through a self-paced online, virtual classroom
  • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
  • Paid Holidays, Mental Health Days and Birthday
  • “Saturday Morning” Casual Dress Environment
  • Company Sponsored Charity Events & Local Community Involvement
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TESTIMONIALS

SurePoint Voices

Our team members are the best and brightest in legal tech. Hear what they have to say about being part of the SurePoint team.

"I’m proud to say I’ve been with SurePoint for 17 years. Because of the encouragement and support of the management team, I have expanded my knowledge of the legal software industry over the years. Because of that I’m able to take on more complex and rewarding projects. And the benefits package here gets better all the time! I feel lucky to work for a company who is always looking for ways to better serve our clients."

Jennifer Webster

Success Engineer, Operations

ChrisMenard

"Since I was 14 years old, I've been working at small, medium, and Fortune 500 companies. SurePoint is by far the best place I've ever worked! After only being on board for two months, my suggestion to use Microsoft Teams Channels became a reality a week later. The benefits of working at SurePoint are phenomenal. It is a fantastic company that focuses on its clients and employees, with the best health insurance plan I've had in the past ten years, and the benefits start on day 1. Feeling very fortunate to have joined the SurePoint family."

Chris Menard

Senior Training Specialist

LindaBrandin

"SurePoint is that rare company that combines innovation in the legal software realm with a supportive culture that embraces individuality. Almost celebrating one year, I relish being surrounded by very smart team members who dedicate themselves to improving administrative and accounting tasks that enable our clients to work smarter. My skillset continues to grow as does my excitement for the new products we will bring to the market. Best decision I’ve made in a long time was to join the SurePoint family."

Linda Brandin

Assistant to the CEO

JWJ

“Joining SurePoint has been one of the best decisions of my career so far. I get to work on challenging and exciting projects where I know my contributions are appreciated. Management and the executives are very accessible and all team members are willing to offer support at a moment’s notice. That family-like vibe you typically only find at super small companies is at the heart of SurePoint, and I see that in the people who work here. And the benefits that SurePoint offers to encourage a flexible work-life balance for its employees cannot be beat.”

Jessica Warren-Jones

Technical Writer, Product

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