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Join the SurePoint Team

Careers in legal tech are ideal for those who are passionate about transforming the legal industry by developing disruptive, innovative technology for the business and practice of law. We take pride in the dedication, diversity and creativity of our team and come into work every day expecting excellence from our colleagues.

SurePoint® Technologies has been at the forefront of legal tech for more than 40 years. Our team is comprised of a powerful mix of leading software engineers, CPAs and former lawyers who understand the specific needs of modern law firms. If you share our values, we want to hear from you.

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Why Work Here

If you’re passionate about putting your clients first, developing game-changing technology and working in a collaborative environment, you’ll fit right in.

Passion Fuels Progress

Create the Future

Together, We Succeed

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Commitment to Community

Our community guides everything we do. We work to make each client’s life easier, help transform the legal industry, and make a positive impact in our communities.

Passion Fuels Progress

We hold ourselves to high standards and expect nothing short of excellence. We take pride in our accomplishments and are constantly working to be the best we can be. It’s what our community expects of us, and what we demand of ourselves.

Create the Future

Our community’s success fuels our innovative and fearless spirit. We uncover opportunities to develop solutions that unlock new possibilities and deliver extraordinary value.

Together, We Succeed

Collaboration, respect, teamwork and a commitment to our mission makes us better, our company stronger, and promotes excellence in everything we do.

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Join Us

Now is an exciting time to join the SurePoint team! Explore our openings across the country below or visit our Linkedin page to learn more. Interested in applying but you don’t see the role for you here? Send your resume and the type of position you’re looking for directly to our People team here.

  • Account Executive

    California (Remote) 2022-01-20
    California (Remote) 2022-01-20 Apply

    Job Summary

    We currently have an exciting opportunity for a proven hunter for the role of Account Executive. In this role, you will have the opportunity to work for an established, 40-year old company with the feel of a start-up. We are undergoing a massive transformation and the opportunity to build is yours. You will radically improve law firm productivity with our financial and practice management software in the mid-market. You will work closely with prospective customers as a trusted advisor to deeply understand their firm’s unique challenges and goals. You will consult with customers and propose solutions to help them reach their business goals. You will contribute to our business growth in a fast-paced and collaborative atmosphere.

    What you’ll do

    • Cold calls, prospecting, and conducting general market research are a critical and rigorous part of the regular activity routine thus ensuring that new prospects are being added to the pipeline on a consistent basis. You’ll have a hunger mentality.
    • Move the sale through the sales process and assist in the transition to the professional services team
    • Define and execute territory sales plans
    • Continually learn about new products and improving selling skills. The AE will participate in training activities throughout the year to hone their skills
    • Manage all his/her respective sales activities (follow up, cold calls, lead qualification, etc.)
    • Report on all sales activities through Salesforce
    • Keep abreast of the company vision, product set, and services as well as the competitive landscape
    • Stay well informed about current industry trends and be able to talk intelligently about the legal tech solutions industries
    • Attend and participate in sales meetings, product seminars, and trade shows
    • Prepare written presentations, reports and price quotations
    • Manage sales pipeline while utilizing the sales methodology tools to do so. The AE will be responsible for a certain degree of forecast accuracy as it relates to his/her projections
    • Effectively and efficiently employ company resources at appropriate stages in the sales cycle; matching level for level, to grow and advance the sale
    • Develop positive relationships with other employees in Marketing, Operations, Finance, Technology and other departments as needed

    The ideal candidate will have:

    • Successful achievement of $500k+ quotas
    • Ability to work, motivate, lead, and follow others within a team environment
    • Strong demonstration and presentation skills. Must be able to confidently convey the company brand name and value in front of multi-person audiences
    • Proven success prospecting (cold calling and web research), building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with both manager level and C-level decision-makers
    • Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
    • Ability to travel up to 50% of the time

    Minimum Qualifications

    • Bachelors’ degree preferred
    • 5+ years solutions selling experience in a technology environment (at least 2 years in Legal Tech sales)

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

     

    Benefits Include:

    • Affordable and Competitive Medical, Dental and Vision Insurance Plans
    • 401(k) Plan with Match
    • Flexible Paid Time-Off
    • Paid maternity leave
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

    ************************************

    SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

  • Product Marketing Manager (Payments)

    Cincinnati, OH (Hybrid) 2022-01-06
    Cincinnati, OH (Hybrid) 2022-01-06 Apply

    Job Summary

    You are an amazing storyteller and a bold strategist who can lead go-to-market execution across our payment services and solutions. Your work experience will include B2B2C marketing campaign successes that foster participation from all key stakeholders including our customers and their clients.

     

    You will deliver business success through collaboration with our many product teams, corporate marketing, and technology partners to create and deliver effective campaigns that result in net new sales, cross selling results and overall measurable (NPS) customer satisfaction. Combining creativity with analytical thinking, strong communication skills, and business insight will set you apart as a thought leader who delivers results.

     

    What you’ll do

    · Partner with product teams to develop marketing strategies and assets to articulate business value and influence product roadmap.

    · Develop collateral to address all stages of the sales funnel and ensure relevance to buyer personas.

    · Lead integrated ABM marketing campaigns from strategic planning to execution and set expectations with stakeholders

    · Utilize relevant, actionable research insights to inform marketing execution

    · Collaborate with PR, events teams, and corporate marketing on go-to-market-related activities.

    · Contribute ideas and best practices within our highly dynamic team to ensure success

     

    The ideal candidate will have:

    · Payments product marketing experience gained at a Processor, ISO, VAR, Issuer, Network

    · Command of data analysis to inform strategies and tell a strong narrative

    · Experience influencing cross-functional teams while maintaining great relationships

    · Ability to thrive in a remote, independent, high-energy environment where tasks, priorities, and projects change rapidly.

    · Excellent organization, project management, and problem-solving skills

    · Experience with Google Suite, PARDOT is a plus

    · Ability to write compelling stories, plan and manage integrated campaigns, especially Account Based Marketing (ABM), extract from product the business value being delivered to our clients and their customers (B2B2C)

     

    Minimum Qualifications

    · 5+ years of marketing experience in B2B, B2B2C and SaaS models

    · BA/BS required, or equivalent experience

    · Amazing writing and presentation skills. Be able to tell a cohesive story through customer journeys

    · Track record of driving strong growth and results through marketing strategies and campaigns that resulted in net new adds, and measurable volume.

     

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

     

    Benefits Include:

    · Affordable and Competitive Medical, Dental and Vision Insurance Plans

    · 401(k) Plan with Match

    · Flexible Paid Time-Off

    · Paid maternity leave

    · Life, Short-term and Long-term Disability Insurance

    · Flexible Spending Accounts (FSA)

    · Adoption Assistance Program

    · Education Assistance Program

    · Employee Assistance Program

    · Learning & Development Courses through a self-paced online, virtual classroom

    · MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     

    Work-Life Balance & Culture

    · Flexible Paid Time off including Holidays and Personal Days

    · Company Sponsored Charity Events & Local Community Involvement

     

    To learn more about SurePoint and our products, visit our corporate website at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

     

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

    ************************************

    SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

  • System Engineer

    Cincinnati, Ohio • Remote 2022-01-14
    Cincinnati, Ohio • Remote 2022-01-14 Apply

    Job Summary

    SurePoint Technologies is seeking an innovative and talented systems engineer to join our team. You will be a member of a technical team that manages a Cloud Software infrastructure.

    Essential Functions/Responsibilities

    • Experience with Firewalls
    • Experience with Microsoft Servers: Active Directory, Group Policy, DNS, File & Print Servers, and User Creations
    • Manage Microsoft RDS infrastructure; utilizing VMware Technologies, vCenter, ESXi
    • Windows PowerShell with an emphasis on PowerShell scripting
    • Working with colocation data centers with disaster recovery capabilities.
    • ODBC/ Database connectivity
    • Troubleshooting a wide variety of IT issues
    • Managing IT tickets within Zendesk and providing solutions to clients
    • Owner of onboarding clients into internal system

     

    Bonus Experience:

    • VMware Horizon
    • Checkpoint Firewall Technologies including Site to Site VPN administration
    • Open source technologies such as: Tomcat and Apache HTTP
    • VeloCloud SD-WAN technology
    • IBM iSeries
    • Experience with Zendesk and/or JIRA

     

    Minimum Qualifications

    • Bachelor’s degree in computer science, electrical engineering, physics or related fields
    • 8+ years of experience in systems engineering, system design, and system architecture
    • Ability to work in a fast-paced environment, think independently, and overcome technical challenges
    • Ability to clearly communicate abstract concepts to team members both verbally and in writing
    • Ability to work on multi-disciplinary engineering teams
    • Strong analytical and teamwork skills

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

     

    Benefits Include:

    · Affordable and Competitive Medical, Dental and Vision Insurance Plans

    • 401(k) Plan with Match
    • Substantial Paid Time-Off
    • Paid maternity leave
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     

    Work-Life Balance & Culture

    • Flexible Paid Time off
    • Company Sponsored Charity Events & Local Community Involvement

     

    To learn more about SurePoint Technologies and our products, visit our corporate website at www.surepoint.com and follow us on LinkedIn and Twitter.

     

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

    ************************************

    SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

BENEFITS

We are committed to work-life balance and a dynamic culture that keeps you excited to come to work each day.

  • Affordable and Competitive Medical, Dental and Vision Insurance Plans
  • 401(k) Plan with Match
  • Flexible Paid Time-Off
  • Paid Maternity and Parental Leave
  • Employee Assistance Program
  • Flexible Spending Accounts (FSA)
  • Adoption Assistance Program
  • Education Assistance Program
  • Life, Short-term and Long-term Disability Insurance
  • Learning & Development Courses through a self-paced online, virtual classroom
  • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
  • Paid Holidays, Mental Health Days and Birthday
  • “Saturday Morning” Casual Dress Environment
  • Company Sponsored Charity Events & Local Community Involvement
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TESTIMONIALS

SurePoint Voices

Our team members are the best and brightest in legal tech. Hear what they have to say about being part of the SurePoint team.

"I’m proud to say I’ve been with SurePoint for 17 years. Because of the encouragement and support of the management team, I have expanded my knowledge of the legal software industry over the years. Because of that I’m able to take on more complex and rewarding projects. And the benefits package here gets better all the time! I feel lucky to work for a company who is always looking for ways to better serve our clients."

Jennifer Webster

Success Engineer, Operations

ChrisMenard

"Since I was 14 years old, I've been working at small, medium, and Fortune 500 companies. SurePoint is by far the best place I've ever worked! After only being on board for two months, my suggestion to use Microsoft Teams Channels became a reality a week later. The benefits of working at SurePoint are phenomenal. It is a fantastic company that focuses on its clients and employees, with the best health insurance plan I've had in the past ten years, and the benefits start on day 1. Feeling very fortunate to have joined the SurePoint family."

Chris Menard

Senior Training Specialist

LindaBrandin

"SurePoint is that rare company that combines innovation in the legal software realm with a supportive culture that embraces individuality. Almost celebrating one year, I relish being surrounded by very smart team members who dedicate themselves to improving administrative and accounting tasks that enable our clients to work smarter. My skillset continues to grow as does my excitement for the new products we will bring to the market. Best decision I’ve made in a long time was to join the SurePoint family."

Linda Brandin

Assistant to the CEO

JWJ

“Joining SurePoint has been one of the best decisions of my career so far. I get to work on challenging and exciting projects where I know my contributions are appreciated. Management and the executives are very accessible and all team members are willing to offer support at a moment’s notice. That family-like vibe you typically only find at super small companies is at the heart of SurePoint, and I see that in the people who work here. And the benefits that SurePoint offers to encourage a flexible work-life balance for its employees cannot be beat.”

Jessica Warren-Jones

Technical Writer, Product

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