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Join the SurePoint Team

Careers in legal tech are ideal for those who are passionate about transforming the legal industry by developing disruptive, innovative technology for the business and practice of law. We take pride in the dedication, diversity and creativity of our team and come into work every day expecting excellence from our colleagues.

SurePoint Technologies has been at the forefront of legal tech for more than 40 years. Our team is comprised of a powerful mix of leading software engineers, CPAs and former lawyers who understand the specific needs of modern law firms. If you share our values, we want to hear from you.

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Why Work Here

If you’re passionate about putting your clients first, developing game-changing technology and working in a collaborative environment, you’ll fit right in.

Passion Fuels Progress

Create the Future

Together, We Succeed

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Commitment to Community

Our community guides everything we do. We work to make each client’s life easier, help transform the legal industry, and make a positive impact in our communities.

Passion Fuels Progress

We hold ourselves to high standards and expect nothing short of excellence. We take pride in our accomplishments and are constantly working to be the best we can be. It’s what our community expects of us, and what we demand of ourselves.

Create the Future

Our community’s success fuels our innovative and fearless spirit. We uncover opportunities to develop solutions that unlock new possibilities and deliver extraordinary value.

Together, We Succeed

Collaboration, respect, teamwork and a commitment to our mission makes us better, our company stronger, and promotes excellence in everything we do.

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Join Us

Now is an exciting time to join the SurePoint team! Explore our openings across the country below or visit our Linkedin page to learn more. Interested in applying but you don’t see the role for you here? Send your resume and the type of position you’re looking for directly to our People team here.

  • Implementation Specialist

    Cincinnati, Ohio • Remote 2020-11-09
    Cincinnati, Ohio • Remote 2020-11-09 Apply

    IMPLEMENTATION CONSULTANT (Several roles will be filled in the MidWest and West Coasts)

    We currently have an exciting opportunity for an experienced Implementation Consultant to ensure a flawless client onboarding experience for our Legal Management software in the mid-market law firm space. In this role, you are a key member of the SEAL Team and you will play an important role in successfully helping SurePoint meet our growth goals by allowing the organization to maximize resources in successfully onboarding a steady increase in clients monthly.

    Essential Functions/Responsibilities

    • Implement our Legal Management System (LMS) product using proven and effective implementation techniques.
    • Carry out project tasks and ensure timely completion of key milestones.
    • Consult with clients on their business requirements to ensure that our products meet their needs.
    • Provide onsite consultation to clients from preliminary phase through go live and the first end of period close
    • Understand client needs from the planning phase and translating that into the correct set up
    • Promote adoption and understanding of our technology to clients so they can reach maximum productivity.
    • Work closely with internal key stakeholders, sometimes across functions, to ensure a successful implementation
    • Address client issues in a timely manner and help guide client training and issue resolution
    • Work with internal project teams to gather requirements, iterate on client feedback, and champion best-practices

    Minimum Qualifications

    • Bachelor's degree from an accredited university, or equivalent experience
    • 3-5+ years experience in an implementation role in a technology company (SaaS model preferred)
    • Through internal training, must become knowledgeable on accounting and financial terminology and legal management software capabilities.
    • Strong communication and interpersonal skills
    • Flexibility and organizational skills within our deadline-driven and time-sensitive environment
    • Ability to travel two weeks per month 

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

    Benefits Include

    • Affordable and Competitive Medical, Dental and Vision Insurance Plans
    • 401(k) Plan with Match
    • Substantial Paid Time-Off
    • Paid maternity leave
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

     Work-Life Balance & Culture

    • Generous Paid Time off including Holidays and Personal Days
    • “Saturday Morning” Casual Dress Environment
    • Company Sponsored Charity Events & Local Community Involvement

    To learn more about SurePoint Technologies and our products, visit our corporate website at www.surepoint.com and follow us on LinkedIn and Twitter.

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

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    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

BENEFITS

We are committed to work-life balance and a dynamic culture that keeps you excited to come to work each day.

  • Affordable and Competitive Medical, Dental and Vision Insurance Plans
  • 401(k) Plan with Match
  • Substantial Paid Time-Off
  • Paid maternity leave
  • Employee Assistance Program
  • Flexible Spending Accounts (FSA)
  • Adoption Assistance Program
  • Education Assistance Program
  • Life, Short-term and Long-term Disability Insurance
  • Learning & Development Courses through a self-paced online, virtual classroom
  • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
  • Generous Paid Time off including Holidays and Personal Days
  • “Saturday Morning” Casual Dress Environment
  • Company Sponsored Charity Events & Local Community Involvement
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TESTIMONIALS

SurePoint Voices

Our team members are the best and brightest in legal tech. Hear what they have to say about being part of the SurePoint team.

"I’m proud to say I’ve been with SurePoint for 17 years. Because of the encouragement and support of the management team, I have expanded my knowledge of the legal software industry over the years. Because of that I’m able to take on more complex and rewarding projects. And the benefits package here gets better all the time! I feel lucky to work for a company who is always looking for ways to better serve our clients."

Jennifer Webster

Client Advocate

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"SurePoint is a phenomenal place to work. I appreciate that my ideas and creative solutions to challenges are listened to, taken seriously and implemented. I can feel and see the impact that I am making here which is a really rewarding feeling."

Nick Cegelski

Enterprise Account Executive

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"Since day-one, I’ve felt like my contributions are making a genuine impact on the future of SurePoint. Leadership is visible and accessible at every level and the entire team has the energy of a startup supported by the stability of a company that’s been innovating for more than 40 years. SurePoint is growing the right way and it’s exciting to be a part of this chapter in their history."

Ed Deaton

Digital Marketing Strategist

LindaDiLorenzo

"Even though I’ve been working in the accounting field for more than 40 years, every day at SurePoint brings new opportunities to learn, contribute and excel. I have been overwhelmed by the willingness of my colleagues and the leadership team to share their knowledge with me. The generous benefit and time off policies, the numerous opportunities for advancement, and the frequent events put together by the People team to encourage everyone to connect with team members from other departments makes SurePoint a GREAT place to work. I am blessed to be a part of this amazing organization."

Linda DiLorenzo

Relationship Manager

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