Join the SurePoint Team

Account Executive

Cincinnati, Ohio • Remote

Job Summary

We currently have an exciting opportunity for a proven hunter for the role of Account Executive. In this role, you will radically improve law firm productivity with our financial and practice management software in the mid-market. You will work closely with prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers that will help them reach their business goals. You will contribute to our business growth in a fast-paced and collaborative atmosphere.  

What you’ll do

• Cold calls, prospecting, and conducting general market research are a critical and rigorous part of the regular activity routine thus ensuring that new prospects are being added to the pipeline on a consistent basis. You’ll have a hunger mentality.
• Move the sale through the sales process and assist in the transition to the professional services team
• Continually learn about new products and improving selling skills. The AE will participate in training activities throughout the year to hone their skills
• Manage all his/her respective sales activities (follow up, cold calls, lead qualification, etc.)
• Report on all sales activities through Salesforce
• Keep abreast of the company vision, product set, and services as well as the competitive landscape
• Stay well informed about current industry trends and be able to talk intelligently about the legal tech solutions industries
• Attend and participate in sales meetings, product seminars, and trade shows
• Prepare written presentations, reports and price quotations
• Manage sales pipeline while utilizing the sales methodology tools to do so. The AE will be responsible for a certain degree of forecast accuracy as it relates to his/her projections
• Effectively and efficiently employ company resources at appropriate stages in the sales cycle; matching level for level, to grow and advance the sale
• Develop positive relationships with other employees in Marketing, Operations, Finance, Technology and other departments as needed

The ideal candidate will have:

• Successful achievement of 500k+ quotas
• Ability to work, motivate, lead, and follow others within a team environment
• Strong demonstration and presentation skills. Must be able to confidently convey the company brand name and value in front of multi-person audiences
• Proven success prospecting (cold calling and web research), building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with both manager level and C-level decision-makers
• Ability to craft a solution with appropriate products and services that meets business goals based on client discussions
• Ability to travel up to 25- 50% of the time (once Covid restrictions are lifted)

Minimum Qualifications

• Bachelors’ degree preferred
• 1-3 years solutions selling experience in a technology environment (legal tech experience is a plus)

SurePoint recognizes the importance of taking care of our most valuable assets - our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce. 

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans
• 401(k) Plan with Match
• Flexible Paid Time-Off
• Paid maternity leave
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

 Work-Life Balance & Culture

• Flexible Paid Time off including Holidays and Personal Days
• Company Sponsored Charity Events & Local Community Involvement

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

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SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

Product Manager (Payments)

Cincinnati, Ohio • Remote

Job Summary

SurePoint is looking for an experienced Product Manager (Payments). As a SurePoint Product Manager, you work closely with product management and senior management to envision and create products that enhance and complement to our product portfolio. You will continuously engage with stakeholders & customers and monitor the legal software sector to identify features that ensure our products continue to delight our customers and win the market.

What you’ll do:

• Gather feature requests and help customers understand and articulate business value.
• Develop scope and define backlog items that guide the Agile software development teams.
• Work with BAs & QAs to define unambiguous user stories with sufficient detail and Acceptance Criteria allowing predictably high-quality code, automated testing, and end-to-end process excellence.
• Partner with key stakeholders to prioritize the product backlog.
• Work with Agile software development teams as needed so that they can achieve desired velocity.
• Work with the Training & Operations teams so that they are prepared to support our customers.
• Work with Sales & Marketing to brand, launch and monitor our products.

The ideal candidate will have:

• Experience with owning products with payment & collection functionality
• Understanding of the complete end to end payment process including payment gateways, payment processors, credit card/ACH integrations and networks, merchant accounts/ISO/MSP, acquiring banks, issuing banks, and PCI-DSS compliance
• A good grasp of ERP software development.
• Experience working in an Agile environment.
• Exceptional analytical and conceptual thinking skills.
• Strong organizational and time management skills.
• Be a thought partner to the team, supporting them in identifying solutions to obstacles as they arise.
• Strong written and verbal communication skills
• Outstanding communication, presentation, and leadership skills.

Education and Experience:

• Bachelor's or advanced degree in an analytical field (e.g., Computer Science, Engineering, Mathematics, Statistics or similar)
• 3+ years managing stakeholder expectations in either a product owner role or software implementation project leader role.
• Experience with Agile software development and defining minimum viable products.

SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

Benefits Include:

• Affordable and Competitive Medical, Dental and Vision Insurance Plans
• 401(k) Plan with Match
• Flexible Paid Time-Off
• Life, Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (FSA)
• Adoption Assistance Program
• Education Assistance Program
• Employee Assistance Program
• Learning & Development Courses through a self-paced online, virtual classroom
• MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

 Work-Life Balance & Culture

• Flexible Paid Time off including Holidays and Employee Appreciation Days
• “Saturday Morning” Casual Dress Environment. However, at this time we are fully remote while COVID restrictions are in place.
• Company Sponsored Charity Events & Local Community Involvement

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

************************************

SurePoint Technologies is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.