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Join the SurePoint Team

Careers in legal tech are ideal for those who are passionate about transforming the legal industry by developing disruptive, innovative technology for the business and practice of law. We take pride in the dedication, diversity and creativity of our team and come into work every day expecting excellence from our colleagues.

SurePoint Technologies has been at the forefront of legal tech for more than 40 years. Our team is comprised of a powerful mix of leading software engineers, CPAs and former lawyers who understand the specific needs of modern law firms. If you share our values, we want to hear from you.

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Why Work Here

Our values motivate everything we do. If you’re passionate about putting your clients
first, developing game-changing technology and working in a collaborative environment,
you’ll fit right in.

Passion Fuels Progress

Create the Future

Together, We Succeed

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Commitment to Community

Our community guides everything we do. We work to make each client’s life easier, help transform the legal industry, and make a positive impact in our communities.

Passion Fuels Progress

We hold ourselves to high standards and expect nothing short of excellence. We take pride in our accomplishments and are constantly working to be the best we can be. It’s what our community expects of us, and what we demand of ourselves.

Create the Future

Our community’s success fuels our innovative and fearless spirit. We uncover opportunities to develop solutions that unlock new possibilities and deliver extraordinary value.

Together, We Succeed

Collaboration, respect, teamwork and a commitment to our mission makes us better, our company stronger, and promotes excellence in everything we do.

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Join Us

Now is an exciting time to join the SurePoint team! Explore our openings across the country below or visit our Linkedin page to learn more. Interested in applying but you don’t see the role for you here? Send your resume and the type of position you’re looking for directly to our People team here.

  • Product Trainer

    Cincinnati, Ohio • Remote 2020-10-20
    Cincinnati, Ohio • Remote 2020-10-20 Apply

    PRODUCT TRAINER (Remote; preferably East/West Coasts)

    We’re growing and adding a new role to our Operations Team! As the Product Trainer, you will work with our current clients, clients going through implementation, and our internal staff to provide in depth training on our full product offering. This individual will be responsible for delivering high-quality educational content either on-site or in a virtual learning environment for our clients. They will work with our Corporate Trainer to improve our existing programs and scale with the changing needs of the organization. This needs to be a high energy individual who wants to be part of a company in growth mode and can adapt to marketplace changes easily.

     

    Essential Functions/Responsibilities

    • Provide client-facing and internal-facing training on all current and future SurePoint products through multiple delivery methods (virtual, in-person, small/large group)
    • Assist Corporate Trainer in maintaining current and correct client-facing training material.
    • Maintain in-depth knowledge of the SurePoint product portfolio including product settings, features/benefits, and overall system functionality.
    • Build out user stories and case studies for validity and feasibility of product learning
    • Develops, plans, schedules, and facilitates training plans, including reviewing learning objectives and evaluation criteria
    • Set up and educate on testing programs for new clients.
    • Be an integral part of our internal on-boarding program for new hires
    • Design and develop automated or manual scripts for training scenarios

     

    Minimum Qualifications

    • Bachelor's degree from an accredited university, or equivalent experience
    • Finance, Business, Accounting are preferred
    • 3+ years of in-depth experience delivering technical and systems training
    • 3+ years of progressively responsible experience in a training/operations environment
    • High sense of urgency and the ability to multi-task and prioritize in a fast-paced environment
    • Be a thought partner to the team, supporting them in identifying solutions to obstacles as they arise
    • Be willing to travel 30% of the time to clients when needed
    • Excellent verbal, written and presentation skills, with the ability to teach a group new concepts or process

     

    Preferred Qualifications

    • Knowledge of law firm industry
    • Knowledge and/or experience in accounting principles
    • Experience with legal software (Aderant, Juris, Omega, PCLaw, Elite, TABS, Javelin, Timeslips, Time Matters, Rainmaker)
    • Knowledge of SEQUEL Reporting, Zendesk, SQL, Microsoft Office

    SurePoint recognizes the importance of taking care of our most valuable assets – our employees. That’s why we not only offer a comprehensive total rewards package but also continuously evaluate our offerings to meet the evolving needs of our workforce.

     

    Benefits Include:

    • Affordable and Competitive Medical, Dental and Vision Insurance Plans
    • 401(k) Plan with Match
    • Substantial Paid Time-Off
    • Life, Short-term and Long-term Disability Insurance
    • Flexible Spending Accounts (FSA)
    • Adoption Assistance Program
    • Education Assistance Program
    • Employee Assistance Program
    • Learning & Development Courses through a self-paced online, virtual classroom
    • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

      

    Work-Life Balance & Culture

    • Generous Paid Time off including Holidays and Personal Days
    • “Saturday Morning” Casual Dress Environment
    • Company Sponsored Charity Events & Local Community Involvement

    To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

    All employees must have the ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

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    SurePoint is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, or other legally protected status.

BENEFITS

We are committed to work-life balance and a dynamic culture that keeps you excited to come to work each day.

  • Affordable and Competitive Medical, Dental and Vision Insurance Plans
  • 401(k) Plan with Match
  • Substantial Paid Time-Off
  • Paid maternity leave
  • Employee Assistance Program
  • Flexible Spending Accounts (FSA)
  • Adoption Assistance Program
  • Education Assistance Program
  • Life, Short-term and Long-term Disability Insurance
  • Learning & Development Courses through a self-paced online, virtual classroom
  • MarketPlace – Discounts on goods and services, identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!
  • Generous Paid Time off including Holidays and Personal Days
  • “Saturday Morning” Casual Dress Environment
  • Company Sponsored Charity Events & Local Community Involvement
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TESTIMONIALS

SurePoint Voices

Our team members are the best and brightest in legal tech. Hear what they have to say about being part of the SurePoint team.

"I’m proud to say I’ve been with SurePoint for 17 years. Because of the encouragement and support of the management team, I have expanded my knowledge of the legal software industry over the years. Because of that I’m able to take on more complex and rewarding projects. And the benefits package here gets better all the time! I feel lucky to work for a company who is always looking for ways to better serve our clients."

Jennifer Webster

Client Advocate

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"SurePoint is a phenomenal place to work. I appreciate that my ideas and creative solutions to challenges are listened to, taken seriously and implemented. I can feel and see the impact that I am making here which is a really rewarding feeling."

Nick Cegelski

Enterprise Account Executive

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"Since day-one, I’ve felt like my contributions are making a genuine impact on the future of SurePoint. Leadership is visible and accessible at every level and the entire team has the energy of a startup supported by the stability of a company that’s been innovating for more than 40 years. SurePoint is growing the right way and it’s exciting to be a part of this chapter in their history."

Ed Deaton

Digital Marketing Strategist

LindaDiLorenzo

"Even though I’ve been working in the accounting field for more than 40 years, every day at SurePoint brings new opportunities to learn, contribute and excel. I have been overwhelmed by the willingness of my colleagues and the leadership team to share their knowledge with me. The generous benefit and time off policies, the numerous opportunities for advancement, and the frequent events put together by the People team to encourage everyone to connect with team members from other departments makes SurePoint a GREAT place to work. I am blessed to be a part of this amazing organization."

Linda DiLorenzo

Relationship Manager

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