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Advanced Efficiencies: How Snow Christensen & Martineau Increased Profitability

ABOUT THE FIRM  Snow Christensen & Martineau (SCM) is a business, litigation, and trial law firm in Salt Lake City, Utah. Founded in 1886 – ten years before Utah became a state – SCM serves many of Utah’s most vital and prominent businesses and public entities, several of which have been clients for more than…

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The ROI of CRM: How a Law Firm Achieved 149% ROI with SurePoint

Background: Transforming Contact Management Managing thousands of contacts across multiple databases and outdated systems was a growing pain for this 100-lawyer firm. With contact information scattered on paper and in different databases, creating marketing lists and keeping client information current became a monumental task. The firm’s marketing leader saw the need for an efficient solution…

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Boosting Law Firm Profitability: How Gould & Ratner Revolutionized Its Financial Processes

ABOUT THE FIRM  Gould & Ratner is a Chicago-based law firm representing individuals, organizations, and growing businesses, including entrepreneurs, family-owned operations, and larger companies. The firm represents clients in matters such as real estate, corporate, tax, estate and succession planning, litigation, employment, intellectual property, environmental, and other specialty fields. BACKGROUND  Gould & Ratner was facing…

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Real-Time Efficiency: How One Firm Streamlined Its Workflows

ABOUT THE FIRM  A west coast law firm representing clients in matters involving estate planning, estate and trust administration and litigation, family law, civil and commercial litigation, and tax controversy and planning.  BACKGROUND   The firm needed a system that would have a transformative impact on its financial operations and data management. The firm was looking…

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Streamlining Operations: How Stebelton Snider Enhanced Efficiency with Coyote Analytics

In the fast-paced legal industry, efficiency and responsiveness are critical to maintaining high-quality client service. Stebelton Snider needed a comprehensive financial and practice management software to improve operational efficiency and streamline workflows. Learn how they found it with Coyote Analytics.

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Path to Productivity: How McCabe & Mack LLP Stays Ahead of the Curve

ABOUT THE FIRM  McCabe & Mack LLP is a full-service law firm in Poughkeepsie, New York. The firm traces its roots back over 125 years to the pioneering law practice of John E. Mack and provides counsel to clients in the Hudson Valley region and throughout New York. McCabe & Mack represents individuals, businesses, and…

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Laurence Winters, Chief Community Officer, Shares Insights on the Evolution and Success of SurePoint’s User Community

I joined the company in 2013 as a project manager focusing on implementation projects. In 2015, I was promoted to Director of Client Onboarding & Enhancement. My team ensured that our clients’ onboarding experience was smooth and efficient. In 2019, I was asked to lead a new function at SurePoint as Vice President of Relationship…

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