Coyote College: Empowering Users to Learn in the Flow of Work
Coyote College is an on-demand training solution specifically created for Coyote Analytics’ clients. It was released on January 1, 2022, and has a library of courses geared towards training various types of law firm employees. Coyote College is primarily used for, although not limited to, on-boarding new employees, refresher training, and to implement new functionality […]
Common Barriers to CRM Adoption at Law Firms
Learn about common barriers to law firm CRM adoption and how to overcome them A robust client relationship management (CRM) strategy is essential to a law firm’s growth in an increasingly competitive legal marketplace. CRM provides a centralized database to manage the firm’s relationships. The right CRM solution helps manage contacts and identify the activities […]
New Report Shares Insights from Law Firm Leaders on Growth, Profitability, and Navigating Digital Transformation
To understand how leaders charged with helping their law firms adapt and thrive are doing so most successfully, Affinity Consulting, iManage, and SurePoint Technologies engaged Ari Kaplan Advisors to gather the perspectives of a range of law firm leaders about the most promising areas for growth, best practices for change management, and how their firms […]
Law Firm Dashboards 101: Make Informed Decisions with Real-Time Data
Imagine driving a car without a dashboard. How would you know what speed you were doing? How would you know how much gas you had remaining? What would you do without the check engine light, low tire pressure light, or any of the other warning lights? You cannot drive your vehicle by just using the […]
Law Firm Leadership, Rapid Growth, and Increased Profitability
Tuesday, August 1 at 2:00 p.m. ET | Register The legal industry is at a watershed moment. Many in law firm leadership are reimagining law firm management and influencing a new era of success. Join legal industry analyst Ari Kaplan and law firm leaders on August 1, 2023, as they share insights from the forthcoming […]
Law Firm Data – Strategies for Making It Useful
By Rob McKay, General Manager of Coyote Analytics Do you have all the data you need? As you currently prepare reports for management committees or shareholders, the answer is probably yes. If all you need is to continue preparing the same reports, no changes are necessary. “To improve is to change; to be perfect is […]
Q&A with Brian DuCharme, Head of Payments at SurePoint
Brian DuCharme , Head of Payments at SurePoint Technologies, shares how digital payments help law firms operate more efficiently, spend less time on aged receivables, and improve client service.
Law Firm Leaders Highlight Opportunities in New Industry Research
Law firm leaders can reimagine management and influence a new era of success. The legal industry is at a watershed moment. Law firm leaders are reimagining management and influencing a new era of success. In the new report, “The Arbiters of Opportunity: Driving Growth, Enhancing Profitability, and Navigating Digital Transformation in a Post-Pandemic Era,” Ari Kaplan […]
Streamline Your Processes for Accurate Reporting with Coyote Analytics
Cindy Summers, who has worked in the legal industry for over 25 years and is a Sales Engineer at SurePoint, presented a webinar on “Time Saving Strategies and Reports Made Easy with Coyote Analytics” on June 8, 2023. During this webinar, Cindy discussed how Coyote Analytics can help legal professionals provide accurate and real-time data, […]
LMA Recap: Knowledge, Networking, and Joy
Knowledge, Networking, and Joy at LMA 2023 Joy is not something typically associated with a professional conference. The 2023 Legal Marketing Association (LMA) Annual Conference was not your typical conference. Laura Gassner Otting, this year’s LMA 2023 keynote speaker, said, “The joy was everywhere.” The SurePoint team experienced it, too. Passion Fuels Progress: Congratulations to […]