From Holiday Cards to Year-Round Engagement: Elevating Client Relationships
The future of client relationship management isn’t defined by one major moment—it’s built through ongoing, personalized connections. With the right strategy and technology, firms can engage clients year-round, drive retention, and strengthen their brand well beyond the holiday season.
Starting the New Year Clear and Aligned
The final week of the year isn’t about squeezing in more work, It’s about being intentional with what still matters. Read our blog then download our checklists for law firm finance teams.
Competing in a Digital-First World: How Technology Drives Firm Performance
The Beyond Practice Management series continues as Chief Commercial Officer Dan Hurley explores how connected systems spanning practice, finance, and growth help firms compete.
Winning the War for Talent: Data-Driven Strategies to Attract and Retain Top Performers
Next in the Beyond Practice Management series, Phil Flora examines the talent crisis facing today’s law firms—and how data-driven hiring and retention strategies can turn people into a true performance advantage.
The Power of Change: Aligning People, Process, and Performance for Growth
In the second article in our Beyond Practice Management series, Olivia Mockel turns her attention to the powerful forces transforming the legal profession—from AI to shifting client expectations—and shares why leaders can no longer afford to rely on the old playbook.
Profitability in the Age of AI: How Automation is Redefining Law Firm Performance
For decades, profitability in law firms was measured by billable hours and partner equity. Today, that equation is being rewritten. SurePoint Chief Brand & Market Strategy Officer Olivia Mockel explores how technology, talent expectations, and client demands are converging to create a new model—one that rewards efficiency, transparency, and strategic alignment.
Podcast: Mid-Sized Law Firms Are Balancing Potential and Pitfalls in Charting an Unpredictable Path Forward
Listen in as SurePoint’s Olivia Mockel joins host Ari Kaplan to unpack the findings of a new law firm leadership report, exploring how law firm leaders are approaching generative AI, data and financial intelligence, technology modernization, and more.
AI in Legal Practice: Practical Intelligence for Mid-Sized Law Firms
The Legal Industry’s Next Competitive Edge Won’t Be Size—It Will Be Performance
In today’s market, growth is no longer a function of how big you are, but how well you perform—how quickly you can make informed decisions, respond to shifting client needs, and align the entire firm around a shared vision of success. The firms that pull ahead over the next five years won’t be the ones with the most lawyers or the flashiest marketing budgets. They’ll be the ones that master the art and science of firm performance.
From Insight to Impact: How Firm Performance Is Driving the Next Era of Law Firm Growth
In the first of a multi-part series, SurePoint CEO Eric Thurson explores how firm performance is driving the next era of law firm growth.