Let’s Get In Tune! Register today for Ignite in Austin, TX, Sept. 7–10 for 3-days of insights, innovation, and connection.
Let’s Get In Tune! Register today for Ignite in Austin, TX, Sept. 7–10 for 3-days of insights, innovation, and connection.
How Cultural Resistance and Tech Fragmentation Threaten Your Firm’s Future Competitiveness
An operations and growth conversation with Circle Management Group
While many law firms appear similar on the surface, a growing operational divide is shaping competitive outcomes behind the scenes. Some firms are gaining speed, insight, and flexibility—while others rely on processes and systems that quietly slow them down.
Join this discussion on how operational decisions made today shape tomorrow’s competitiveness.
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The legal industry is shifting faster than many firms are prepared for, and senior leaders who hesitate to modernize risk being outpaced by competitors already investing in integrated, data driven operations. Cultural resistance, fragmented systems, and outdated workflows continue to slow innovation - creating inefficiencies, limiting visibility, and constraining profitability at a time when forward-looking firms are accelerating.
Laura Kennedy — CEO & Co-Founder Laura brings 25+ years of legal technology expertise to every client engagement. Her work is grounded in the belief that technology strategy is not a product decision — it is an ongoing relationship between a firm and a trusted advisor who knows the space deeply, speaks the truth clearly, and never mistakes activity for progress. She is the architect of Circle 360® by Circle Management Group — CMG's proprietary methodology for guiding committed law firms from technology chaos to strategic clarity. She is the creator of TSaaS™ — Technology Strategy as a Service — the ongoing strategic advisory model that keeps firms moving upward continuously rather than episodically. And she is the author of Escaping the CTO Gap Zone: Technology Strategy as a Service for Law Firms Ready to Rise. Laura's expertise spans workflow design, automation, process assimilation, and education. She pushes the boundaries of what is possible for every client — technically, strategically, and organizationally. She brings the same standard to every engagement: honest, direct, peer-level partnership grounded in 25 years of knowing exactly what law firms need and having the courage to say so.
Olivia Mockel von dem Bussche is a seasoned legal technology executive with a proven track record of driving innovation, transformation, and growth across the legal industry. As Chief Brand & Market Strategy Officer at SurePoint Technologies, she leads strategic initiatives that help mid-sized law firms modernize operations, improve profitability, and deliver greater client value. Her career includes leadership roles across leading legal tech companies, including CEO of PCLaw | Time Matters, President of ZenCase, and Vice President at LEAP Legal Software. Known for aligning technology with the real-world needs of law firms, Olivia combines legal insight with operational expertise to support meaningful, lasting change.
Laura brings 25+ years of legal technology expertise to every client engagement. Her work is grounded in the belief that technology strategy is not a product decision, it is an ongoing relationship between a firm and a trusted advisor who knows the space deeply, speaks the truth clearly, and never mistakes activity for progress. She is the architect of Circle 360® by Circle Management Group, CMG's proprietary methodology for guiding committed law firms from technology chaos to strategic clarity, and the creator of TSaaS™ (Technology Strategy as a Service), the ongoing strategic advisory model that keeps firms moving upward continuously rather than episodically.Additionally, Laura authored Escaping the CTO Gap Zone: Technology Strategy as a Service for Law Firms Ready to Rise. Laura's expertise spans workflow design, automation, process assimilation, and education, and she is known for pushing the boundaries of what is possible for every client — technically, strategically, and organizationally. She brings the same standard to every engagement: honest, direct, peer-level partnership grounded in 25 years of knowing exactly what law firms need and having the courage to say so.
Olivia Mockel von dem Bussche is a seasoned legal technology executive with a proven track record of driving innovation, transformation, and growth across the legal industry. As Chief Brand & Market Strategy Officer at SurePoint Technologies, she leads strategic initiatives that help mid-sized law firms modernize operations, improve profitability, and deliver greater client value. Her career includes leadership roles across leading legal tech companies, including CEO of PCLaw | Time Matters, President of ZenCase, and Vice President at LEAP Legal Software. Known for aligning technology with the real-world needs of law firms, Olivia combines legal insight with operational expertise to support meaningful, lasting change.
