Let’s Get In Tune! Register today for Ignite in Austin, TX, Sept. 7–10 for 3-days of insights, innovation, and connection.

Blog

The Art of Getting Paid: Reducing Aged Receivables in Law Firms

In this post, Robin Benchoff, Director of Payments Risk and Controls at SurePoint Technologies, explores common practices for improving law firm collections and reducing aged receivables.

Improve Law Firm Collections and Your Cash Flow

Studies show that when receivables are 180 days past due, there is only a 50% chance they will be collected. Law firms that track and monitor unpaid balances using an accounts receivable aging report have better insight into their cash flow, allowing for mitigation of past-due balances. So, how do firms mitigate unpaid invoices? Let’s look at three best practices for improving your firm’s collection process and cash flow.

Clearly Communicate Your Firm’s Billing Policy

Clearly communicating the firm’s billing policy is essential in establishing a successful attorney/client relationship. Set clear expectations of when the client will be billed.

Establish a Consistent Billing Schedule

Bill your clients consistently on a regular schedule. Did you know that sending regular, monthly electronic invoices with a digital payment option increases the percentage of same-day payments by 20%?

Offer Convenient Ways for Clients to Pay

Make payment options more convenient for your client. Research from Fiserv found that 70% of consumers having multiple options to pay a bill increases their satisfaction with the biller.

Get Paid Faster and Accelerate Cash Flow with SurePoint Payment Services

The most effective way to accelerate cash flow is to get paid faster, yet firms of all sizes share the common challenge of collecting aging receivables. The answer may be to provide your client with easier, more frictionless methods to pay their invoice. SurePoint provides a seamless, secure digital payments program that enables your firm to get paid faster, improve cash flow, and clear up aged accounts.

Law firms count on SurePoint Payment Services to accelerate cash flow and get paid faster. Visit https://surepoint.com/payments to learn more.

About SurePoint Technologies

SurePoint Technologies develops software for mid-sized law firms that enhances workflow efficiency and maximizes financial performance. By alleviating administrative burdens with proven, reliable software, law firms have what they need to grow revenues and focus on their clients.

Learn more at https://surepoint.com.

You Might Also Like…

Gould & Ratner was facing the challenge of optimizing efficiency and profitability and in need of a comprehensive solution. The firm not only wanted to use financial and practice management software to efficiently manage its

As legal professionals, managing client funds is a significant responsibility. Trust accounts provide a critical mechanism for keeping client funds separate from firm assets, thereby protecting your clients and your practice from ethical pitfalls. Download

FAQs

Does SurePoint support LEDES and client billing guidelines?
Yes. UTBMS codes, validations, and client-specific rules are baked in.

Will attorneys actually use the workflows?
Adoption improves when steps happen where they work; automation reduces administrative burden. Industry data shows growing use of workflow automation across firms.

How is knowledge secured?
Role-based access, governance, and audit trails ensure only the right people see sensitive content. KM programs emphasize taxonomies and stewardship for accuracy.

Is AI safe to use in legal work?
Practical AI should be embedded with guardrails, human review, and clear governance—a trend reflected in 2025 tech surveys.

Announcing New Integrations with SurePoint Pro

Lawmatics and LawToolBox integrations extend automation across intake, calendaring, and matters.

Privacy Overview
SurePoint Logo

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Additional Cookies

This website uses the additional cookies