Path to Productivity: Modernizing Law Firm Operations with SurePoint

About McCabe & Mack

McCabe & Mack LLP, a full-service law firm in Poughkeepsie, New York, has a history of over 125 years. With a commitment to excellence and client service, the firm sought to modernize its operations and streamline workflows. As the firm looked for a cloud-based legal management solution to replace its outdated technology, it searched for a system that would simplify operations and reduce the technological burdens to be managed. The firm found everything it sought in SurePoint's Legal Management System (LMS). In this client success story, learn how the decision to adopt SurePoint LMS was transformative for the firm, enhancing efficiency and profitability.

Modern Solutions for a Modern Firm: What Needed to Change

Before implementing LMS, McCabe & Mack faced several challenges with its current practice management solution. The firm was tethered to a traditional on-premises solution and experienced frustrations with inefficient workflows, timekeeping, and maintaining a costly technological infrastructure.

The Solution: SurePoint LMS

Transitioning to SurePoint LMS allowed McCabe & Mack to overcome these challenges with an innovative cloud-based solution that would grow with the firm. Other advantages included:

• Attorneys and staff can now access the system from anywhere and anytime, eliminating the need for outdated and expensive on-premises upkeep.
• Automated updates ensure the software is always up-to-date with seamless enhancements to improve day-to-day processes.
• Streamlined workflows encourage administrative efficiency, allocating the firm's resources toward higher-value work.
• With an enhanced time entry process, attorneys can easily enter billable hours, increasing accuracy and capturing more revenue.
• The user-friendly interface makes it simple for attorneys to focus on managing their clients, not the software

Results: Transformative Benefits for McCabe & Mack

Since adopting LMS, McCabe & Mack has achieved remarkable results, experiencing increased efficiencies, enhanced time entry, and improved client satisfaction. Streamlined processes allowed the firm to maintain productivity while effectively allocating resources, resulting in significant cost savings.

The firm's enhanced time entry process improved accuracy and profitability by empowering attorneys to enter their time in real-time. Simplifying the firm's operations also reduced technical issues, boosted morale, and freed up attorneys and staff to focus more on clients and higher-value work.

"LMS saves us a lot of steps and allows us to automate and operate more efficiently. We could reallocate our resources to where they were truly needed."

Staying Ahead with SurePoint LMS

Adopting SurePoint's LMS has enabled McCabe & Mack to thrive in an evolving legal landscape. The firm has improved efficiency and profitability by streamlining workflows, automating processes, and enhancing time tracking while maintaining its commitment to outstanding client service.

If you want to learn how SurePoint's innovative legal solutions can help your firm stay ahead of the curve, get started with a demo today! Visit surepoint.com/request-a-demo.